Customer Experience Associate — Auto Dealership Reception

Antwerpen Clarksville Autopark; Clarksville (MD); Vor Ort; USD 22.000 - 28.000; Vollzeit

Benefits dieser Stelle

Health benefits

Paid time off

Bonuses

Holidays

Zusammenfassung

Antwerpen Automotive in Clarksville, MD, is looking for a friendly receptionist to be the first point of contact for customers at the dealership. You will greet guests, answer inquiries, and route calls with a professional and welcoming demeanor.

The role includes scheduling service and sales appointments, maintaining customer records, and coordinating between customers and staff to ensure smooth operations in a busy environment.

Qualifikationen

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to multitask and work in a fast-paced environment.
• Previous receptionist or customer service experience preferred.
• Reliable, punctual, and professional demeanor.

Aufgaben

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling for service and sales departments.
• Maintain accurate records and customer information in the dealership database.
• Coordinate communication between customers and staff for efficiency.
• Handle administrative tasks such as filing, data entry, and correspondence.
• Support front desk and clerical duties as needed.

Kenntnisse

Interpersonal communication

Microsoft Office

Multitasking

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

Antwerpen Automotive in Clarksville, MD, is looking for a friendly receptionist to be the first point of contact for customers at the dealership. You will greet guests, answer inquiries, and route calls with a professional and welcoming demeanor.

The role includes scheduling service and sales appointments, maintaining customer records, and coordinating between customers and staff to ensure smooth operations in a busy environment.