Auto Dealership Front Desk & Customer Care Specialist

Antwerpen Volkswagen; Maryland; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Health benefits

PTO & holidays

Supportive environment

Job summary

Antwerpen Automotive in Clarksville, MD is seeking a friendly Receptionist to be the first point of contact for customers. You will greet visitors, answer phones, and help schedule appointments for service and sales.

The role emphasizes excellent interpersonal communication, reliable attendance, and basic computer skills with Microsoft Office. A high school diploma is required and a courteous, professional demeanor is expected at all times.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Previous experience in a receptionist or customer service role preferred.
• Reliable, punctual, and professional demeanor.

Responsibilities

• Greet customers warmly and assist with inquiries in person and over the phone.
• Manage appointment scheduling for service and sales departments.
• Maintain accurate records and customer information in the dealership database.
• Coordinate communication between customers and staff to ensure efficient workflow.
• Handle administrative tasks such as filing, data entry, and correspondence.
• Support front desk and clerical duties as assigned.

Skills

Interpersonal skills

Communication skills

Microsoft Office

Multitasking

Education

High school diploma or equivalent

Job description

Antwerpen Automotive in Clarksville, MD is seeking a friendly Receptionist to be the first point of contact for customers. You will greet visitors, answer phones, and help schedule appointments for service and sales.

The role emphasizes excellent interpersonal communication, reliable attendance, and basic computer skills with Microsoft Office. A high school diploma is required and a courteous, professional demeanor is expected at all times.