Automotive Front Desk & Customer Experience Specialist

Antwerpen Nissan; Maryland; On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

Performance bonuses

Health benefits

Paid time off

Team environment

Job summary

Antwerpen Automotive in Clarksville, MD is seeking a friendly Receptionist to be the first contact for customers and to greet visitors and answer phones, while supporting front desk tasks at a busy dealership.

Responsibilities include greeting customers, scheduling service and sales appointments, maintaining records, and coordinating communication across departments. Benefits include competitive pay and a supportive work environment.

Qualifications

• High school diploma or equivalent.
• Excellent interpersonal and communication skills.
• Proficiency with Microsoft Office and basic computer skills.
• Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
• Previous receptionist or customer service experience preferred.
• Reliable, punctual, and professional demeanor.

Responsibilities

• Greet customers warmly and assist with inquiries in person and over the phone.
• Manage appointment scheduling for service and sales departments.
• Maintain accurate records and customer information in the dealership database.
• Coordinate communication between customers and staff to ensure efficient workflow.
• Handle administrative tasks such as filing, data entry, and correspondence.
• Support various front desk and clerical duties as assigned.

Skills

Interpersonal skills

Communication skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Antwerpen Automotive in Clarksville, MD is seeking a friendly Receptionist to be the first contact for customers and to greet visitors and answer phones, while supporting front desk tasks at a busy dealership.

Responsibilities include greeting customers, scheduling service and sales appointments, maintaining records, and coordinating communication across departments. Benefits include competitive pay and a supportive work environment.