Customer Experience Associate

Ross Stores, Inc.; Snellville (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet customers, provide help on the floor, and maintain clean, well-presented merchandise. You will assist with stocking, merchandising, and basic cashier duties in a fast-paced store environment.

The role emphasizes friendly, respectful customer care, safety, and collaboration with fellow Associates to support daily store operations and customer satisfaction.

Qualifications

• Must provide courteous, friendly customer service.
• Ability to respond to customer questions and resolve issues.
• Basic math and cashiering concepts.

Responsibilities

• Greets customers and provides assistance on the sales floor.
• Maintains store cleanliness and merchandise presentation.
• Operates registers and processes transactions accurately.
• Assists with stock replenishment and merchandising per guidelines.
• Adheres to safety and loss prevention policies.

Skills

Customer service

Communication

Team collaboration

Safety awareness

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet customers, provide help on the floor, and maintain clean, well-presented merchandise. You will assist with stocking, merchandising, and basic cashier duties in a fast-paced store environment.

The role emphasizes friendly, respectful customer care, safety, and collaboration with fellow Associates to support daily store operations and customer satisfaction.