Customer Experience Associate

Aafes; Fort Huachuca (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

The Army & Air Force Exchange Service (AAFES) is seeking a customer-focused associate to deliver exceptional service and strengthen the Exchange experience on installations worldwide.

You will actively listen to customers, evaluate needs, provide solutions, and make recommendations to maximize satisfaction and brand loyalty among Soldiers, Airmen and their families.

Qualifications

• Completion of High School or the equivalent.

Responsibilities

• Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Education

High School diploma or equivalent

Job description

Responsible for driving the customer experience through proactive and customer focused behaviors and actions. Actively evaluates customers' needs by listening, providing solutions, and making recommendations to maximize customer satisfaction and Exchange brand loyalty.

Who We Are

The Army & Air Force Exchange Service, also known as “the Exchange,” is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.

Job Qualifications

Completion of High School or the equivalent.