Customer Experience Associate

Ridley’s Family Markets; Eagle Mountain (UT); On-site; USD 17,000 - 21,000; Full time

Job summary

Ridley’s Family Markets in Utah is seeking a team-oriented employee to support store operations and customer service. The role focuses on delivering friendly, accurate service and maintaining a clean, organized department to enhance the customer experience.

The ideal candidate will communicate clearly, read and follow safety rules and manuals, and use basic computer skills as part of daily tasks. No prior experience required; certifications may be needed depending on local regulations.

Qualifications

• Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
• Basic computer skills preferred.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Maintains clean and organized department that promotes a great customer experience.
• Help Maintain adequate and appropriate department records at all times

Skills

Customer service

Communication

Reading documents

Basic computer skills

Job description

Ridley’s Family Markets in Utah is seeking a team-oriented employee to support store operations and customer service. The role focuses on delivering friendly, accurate service and maintaining a clean, organized department to enhance the customer experience.

The ideal candidate will communicate clearly, read and follow safety rules and manuals, and use basic computer skills as part of daily tasks. No prior experience required; certifications may be needed depending on local regulations.