Customer Events Coordinator

Tenaska,-Inc.; Omaha (NE); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Tuition assistance

Paid time off

Employee assistance program

Paid maternity/paternity leave

Job summary

Tenaska Marketing Ventures (TMV) seeks a detail-oriented Customer Event Coordinator to support consumer engagement initiatives across North America from its Omaha, NE location. You will shape guest experiences and manage on-site execution for events ranging from sports venues to conferences.

Responsibilities include designing invitations and web pages, coordinating vendors, tracking budgets, and post-event follow-ups.

Qualifications

• 2–3 years of professional experience in event planning and coordination.
• Portfolio of design work: invitations, digital collateral, event webpages, registration/feedback forms.
• Experience creating and managing events and registration platforms (Canva and CRM tools).

Responsibilities

• Collaborate with the commercial team to develop creative event concepts and proposals.
• Create detailed event timelines and manage multiple concurrent events.
• Design event pages/forms for registration, name tags, and feedback collection.
• Coordinate logistics: catering, décor, AV, collateral, day-of setup and teardown.
• Communicate with customers, vendors, and internal teams to resolve issues.

Skills

Event planning

Vendor coordination

Budgets & reporting

Graphic design

CRM tools

Canva

Communication

Education

Associate degree or bachelor's degree in related field

Tools

Canva

CRM tools

Event registration platforms

Job description

Tenaska Marketing Ventures (TMV) is seeking a creative and detail-driven Customer Event Coordinator to join our Communications & Customer Engagement team in Omaha, NE. This hands-on role supports customer events across North America that help strengthen and grow TMV's relationships with customers. Working closely with TMV's commercial team, the Customer Event Coordinator helps bring a wide range of events to life, from customer experiences at major sporting events such as the College World Series, WM Phoenix Open, and other premier venues, to industry conferences, holiday receptions, customer appreciation events, and other engagement opportunities throughout the year.

This role spans both sides of an event: the creative work that shapes the customer experience and the execution that makes it happen. The Customer Event Coordinator develops invitations, digital collateral, event websites, and registration forms, then coordinates vendors, logistics, materials, and on-site details to deliver a seamless experience from start to finish.

Working under the direction of the Manager, Customer Events, the Customer Event Coordinator supports events from planning through follow-up while also helping execute customer engagement campaigns, holiday gifting programs, and promotional item procurement. Success in this role requires strong organizational skills, exceptional attention to detail, creativity, and the ability to manage multiple priorities in a fast-paced environment.

Location: Onsite in Omaha, NE

Essential Job Functions:

• Collaborate with the TMV commercial team to understand customer event objectives, preferences, and budget considerations to support the development and presentation of creative event concepts, design options, and proposals
• Create and manage detailed event timelines, deadlines, duties, and schedules, tracking progress across multiple concurrent events and proactively flagging risks, delays, or resource needs to keep each event on schedule
• Design and develop event-specific web pages and forms to facilitate registration, name tags, feedback collection, and other interactive elements
• Coordinate all logistical aspects of events, including catering, décor, entertainment, audiovisual, collateral requirements, day-to-day vendor coordination and scheduling, on-site setup, execution, and teardown
• Communicate effectively with customers, vendors, and internal team members to ensure all parties are informed and aligned throughout the event planning process and provide timely resolution of issues as they arise
• Support budgeting and reporting of all expenses related to event management, including tracking costs against approved budgets, processing invoices and receipts, reconciling vendor charges, and preparing expense summaries
• Support post-event evaluations and debriefs by compiling feedback, registration and attendance data, vendor performance notes, and documented lessons learned to inform future event planning
• Provide graphic support for customer event initiatives, including holiday gifting and promotional item procurement; and maintain customer information in the CRM tool for event invite lists
• Assist with internal employee and executive events

Basic Requirements:

• Associate or bachelor’s degree in event management or hospitality, marketing, communications or related field (required).
• Minimum of 2 – 3 years of professional experience in event planning and coordination, including hands-on support of events from concept through on-site execution and post-event follow-up.
• Demonstrated graphics and campaign experience, evidenced by a portfolio of design work such as event invitations, digital collateral, event web pages, and registration or feedback forms.
• Experience creating and managing events and registration platforms, including Canva and CRM tools.
• Excellent organizational, time management, and problem-solving skills, with exceptional attention to detail and the ability to manage multiple deadlines and competing priorities in a fast-paced environment.
• Strong written, verbal, and interpersonal communication skills, with the ability to build relationships and collaborate effectively with customers, vendors, the commercial team, and internal stakeholders.
• Reliable, dependable, and predictable attendance.
• Flexibility to work evenings and weekends as needed.
• Travel: up to 30% depending on event needs throughout the year.

Preferred Requirements:

• Experience supporting customer-facing events in a corporate, energy, business-to-business, or relationship-driven environment.
• Experience coordinating vendor logistics such as venue, catering, audiovisual, or promotional items.

Work Authorization Requirement:

• Applicants must be legally authorized to work in the United States on a permanent basis without current or future employer sponsorship.
• The Company does not sponsor new employment visas or assume sponsorship of existing employment visas now or at any time in the future. This includes, but is not limited to, H-1B, TN, E-3, O-1, and permanent residence (green card) sponsorship.

At Tenaska we care about the wellbeing of our employees and their families. That’s why we offer our employees a comprehensive benefit package. Benefits included below:

• Health, dental, vison, disability, and life insurance
• Incentive-based, competitive salary packages
• Health/dependent care flex accounts
• Tuition assistance
• Long-term disability coverage
• Employee assistance program
• Paid vacations and holidays
• Charitable giving program
• Paid maternity/paternity leave
• Wellness programs

Tenaska is an equal opportunity employer.

#LI-Onsite

#LI-CE1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.