Customer Enrollment Representative

Ark-Mgt; Norwalk (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid training

Performance-based incentives

Part-time and full-time opportunities

Job summary

Ark-Mgt is seeking motivated, outgoing individuals to join a hands-on, field-based enrollment team in California. You’ll work with community members, explain available programs, assist with enrollment, and deliver a professional customer experience.

No prior experience is required; paid training and ongoing coaching are provided. This role offers part-time or full-time opportunities and a chance to build communication and customer service skills while earning based on performance.

Qualifications

• No prior experience required; paid training provided.
• Experience in retail, hospitality, or customer-facing roles welcome.
• 18+ years of age; valid California driver's license; able to travel within service areas.

Responsibilities

• Engage directly with community members in assigned locations.
• Explain available programs and services clearly and professionally.
• Assist customers with enrollment and application processes.
• Use company-provided devices to complete applications.
• Answer customer questions and provide appropriate guidance.
• Maintain accurate customer and activity information.
• Follow company procedures and compliance requirements.
• Work toward individual and team performance goals.
• Participate in training and team meetings.

Skills

Customer service

Communication

Friendly demeanor

Reliability

Independent worker

Team player

Job description

Work With People. Build Your Skills. Earn Based on Performance.

We're looking for motivated, outgoing, and dependable individuals to join our customer enrollment team.

This is a hands-on, field-based position where you'll work directly with community members, explain available programs and services, assist with enrollment, and provide a professional customer experience.

If you're looking for a job where you can stay active, meet people, develop valuable communication skills, and increase your earnings through strong performance, this could be a great opportunity.

No previous experience is required. Paid training and ongoing coaching are provided.

What You'll Do

• Engage directly with community members in assigned locations


• Explain available programs and services clearly and professionally


• Assist customers with enrollment and application processes


• Use company-provided devices to complete applications


• Answer customer questions and provide appropriate guidance


• Maintain accurate customer and activity information


• Follow company procedures and compliance requirements


• Work toward individual and team performance goals


• Participate in training and team meetings

What We're Looking For

We're looking for people who are:

• Comfortable talking with new people


• Friendly, confident, and professional


• Motivated by goals and personal performance


• Dependable and willing to take responsibility


• Comfortable working in outdoor and community-based locations


• Coachable and willing to learn


• Able to work independently and as part of a team


• Interested in developing customer service, sales, and communication skills

Experience in retail, restaurants, delivery, warehouse, hospitality, customer service, sales, or other customer-facing environments is welcome.

College students, recent graduates, and experienced workers are all encouraged to apply.

Compensation & Growth

• $17–$19/hour


• Performance-based incentives


• Paid training


• Typical earning opportunity of $700–$1,200+ per week, depending on schedule and performance


• Higher earning potential for strong performers


• Part-time and full-time opportunities


• Opportunity for advancement based on performance


• Hands-on experience in customer engagement, sales, and business development

Requirements

• 18 years of age or older


• Valid California driver's license


• Reliable transportation


• Ability to travel within assigned service areas


• Comfortable working with the public in outdoor and community locations


• Authorized to work in the United States