Customer Engineer, Healthcare Data & Integrations

Courierhealth; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

100% paid employee health benefits

401(k) with employer match

Unlimited Vacation

Commuter Benefits

Paid parental leave

Catered lunch on Fridays

Wellness stipend

Job summary

Courierhealth is seeking a Customer Engineer in New York to support biopharma clients by addressing technical customer needs and ensuring successful implementation. You will work closely with engineering and client teams, engaging in product requirement gathering and data integration.

The ideal candidate has 4 years of experience in a similar role, strong analytical skills, and proficiency in SQL. Benefits include 100% paid employee health options and unlimited vacation.

Qualifications

• 4+ years experience as a data analyst, customer engineer, or similar role.

Responsibilities

• Partner with customers to understand data needs.
• Support technical conversations around integrations.
• Contribute to product support processes.
• Perform ad hoc customer data analysis.
• Collaborate on product improvements.

Skills

Relational databases and data-driven systems

SQL (2+ years)

Analytical and problem-solving skills

Attention to detail

Communication skills

Customer-facing experience

Ability to translate user issues into product enhancements

Independent challenge handling

Education

Bachelor's degree in Computer Science, Information Technology, or Engineering

Job description

Courierhealth is seeking a Customer Engineer in New York to support biopharma clients by addressing technical customer needs and ensuring successful implementation. You will work closely with engineering and client teams, engaging in product requirement gathering and data integration.

The ideal candidate has 4 years of experience in a similar role, strong analytical skills, and proficiency in SQL. Benefits include 100% paid employee health options and unlimited vacation.