Customer Engineer - Health Data & Integrations

Courier Health; New York (NY); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Highly competitive pay

Equity

Top-notch health benefits

Unlimited vacation

Career coaching opportunities

Job summary

A healthcare technology company in New York is looking for a Customer Engineer to join their Product team. The role involves understanding customer needs, supporting data workflows, and contributing to product enhancements. The ideal candidate has a Bachelor's degree, over 4 years of experience in a customer-facing role, and strong proficiency in SQL. This position offers competitive pay, benefits, and flexible PTO policies.

Qualifications

• 2+ years of experience in SQL is required along with a background in data-driven systems.
• Experience working as a data analyst or customer engineer for at least 4 years is desired.

Responsibilities

• Partner with customer technical stakeholders to understand their business logic and data.
• Support technical conversations around API integrations and SSO.
• Enhance support processes and conduct customer data analysis.
• Collaborate with Product and Engineering teams for product improvements.

Skills

Relational databases

SQL

Analytical skills

Problem-solving skills

Attention to detail

Communication skills

Customer-facing experience

Translating user issues to product enhancements

Education

Bachelor's degree in Computer Science or related field

Job description

A healthcare technology company in New York is looking for a Customer Engineer to join their Product team. The role involves understanding customer needs, supporting data workflows, and contributing to product enhancements. The ideal candidate has a Bachelor's degree, over 4 years of experience in a customer-facing role, and strong proficiency in SQL. This position offers competitive pay, benefits, and flexible PTO policies.