Customer Engineer/Foundry Applications Engineer

DHD Consulting; Santa Clara (CA); On-site; Full time

Benefits offered by this job

Base salary

Bonus

Competitive health & wellness benefits

Job summary

A leading engineering consulting firm is seeking a motivated Customer Engineer/Foundry Applications Engineer in Santa Clara, California. This role involves providing pre/post-sales applications engineering support across semiconductor foundry services. Responsibilities include direct customer communication, technical support for the sales team, and managing engineering relationships. Ideal candidates possess a BSEE/MSEE degree and 3+ years of experience in a high-tech environment. Competitive salary and benefits offered.

Qualifications

• 3+ years experience as an applications engineer in a high-tech company.
• Ability to execute plans effectively.
• Capability to communicate complex technical concepts.

Responsibilities

• Provide pre/post-sales applications engineering support.
• Communicate with customers and design groups.
• Support sales team members technically.

Skills

Customer service orientation

Communication skills

Ability to forge relationships

Education

BSEE/MSEE degree or equivalent

Job description

Customer Engineer/Foundry Applications Engineer

About the job Customer Engineer/Foundry Applications Engineer

Job Summary:

We are seeking a motivated customer facing technical support individual to join our dynamic team to aid in promoting our semiconductor foundry services. This individual will be responsible for providing highly responsive pre/post-sales applications engineering support to enable our growing business across BCD, Analog/Mixed Signal CMOS, CIS, & RF processes.

Key Responsibilities:

• Directly communicating with customers and engineering design/process groups
• Presenting and interpreting design, application and service information to customers and sales personnel
• Ability to forge and manage multi-level engineering and management relationships with customers, partners and company staff in a dynamic global marketplace
• Providing technical support to sales team members in the field
• Working with customers and internal technology development teams to identify engineering possibilities and limitations
• Aid customer & sales team to identify cost vs. performance issues
• When needed, help to identify new applications and markets for existing foundry processes
• Assisting customers in device usage challenges and customer testing of complex devices
• Communicating and sharing new information and methods with cross functional team members to achieve organizational goals.

Qualifications

• This position requires a BSEE/MSEE degree or equivalent
• 3+ years experience as an applications engineer (field or factory) in a high-tech company.
• A team player with good communications skills and a strong customer service orientation as well as the ability to execute to a plan
• San Jose/Silicon Valley area-based role
• Will require US (mostly Silicon Valley) and some international travel. ~10%

Preferred Qualifications:

• Experience in a semiconductor manufacturing or ASIC design environment.
• Deep knowledge of CMOS process technology for logic, mixed-signal and system-on-chip implementations as well as EDA tools and IP & cell libraries.
• Preference will be given to a self-starter with the capability to get things done in a complex global business environment without direct supervision.
• The ability to effectively communicate complex technical concepts to a variety of engineering and management audiences is essential.

Compensation:

• Base salary, bonus, and very competitive health & wellness benefits