Director, Foundry Customer Engineering

Samsungsemiconductor; San Jose (CA); On-site; USD 219,000 - 351,000; Full time

Benefits offered by this job

4+ weeks of paid time off

Charitable giving matches

Flexible work environment

Job summary

Samsung Semiconductor in San Jose is looking for a Director Foundry Customer Engineering to manage customer programs across various process technologies. The role includes interfacing with customers and internal teams to drive business growth and ensure engineering service excellence.

Ideal candidates will possess 20+ years of experience in semiconductor engineering, strong communication skills, and proficiency in Microsoft tools. The position offers a competitive salary range from $219,000 to $351,000 and up to 4 weeks of paid time off.

Qualifications

• 20+ years of experience required for Bachelor's, 18+ for Master's, or 15+ for PhD.
• Recent experience in semiconductor engineering is a must.
• Previous project management experience is preferred.

Responsibilities

• Manage Samsung foundry customer programs.
• Act as primary technical account interface with customers.
• Drive manufacturing teams to achieve production milestones.

Skills

Customer orientation

Communication skills

Project management

Technical account management

Proficiency in Microsoft Excel

Professional working proficiency in Mandarin

Education

Bachelor’s in Electrical Engineering or related Physical Science

Master’s

PhD

Job description

What You’ll Do

The Director Foundry Customer Engineering (CE) will manage the Samsung foundry customer's programs in various process technologies. This position requires you to work with both customer and internal stakeholders seamlessly from business development to new product introduction (NPI) to full production.

The Customer Engineer will be responsible for business growth by providing Samsung Foundry engineering services excellence. You will act as the primary technical account interface with the Customer and all other functional teams in Samsung, and you are enabled to drive manufacturing teams to achieve production milestones to accomplish company business goals.

The ideal candidate will be enabled to grow within Samsung and qualified for further opportunities within our alternative verticals as well as within our Foundry group.

Location: Daily onsite presence at our San Jose headquarters in alignment with our Flexible Work policy and an average of <10% of domestic and international travel.

Reports to: Sr. Director, Customer Engineering

Req #: 42864

• Support internal account strategy plan; coordinate alignment of business and engineering executions
• Provide customer satisfaction by responding to account actions and driving collaboration on technical and cost‑effective solutions to meet customer and foundry’s goals
• Partner with engineering and business groups to ensure new product introduction (NPI) activities are meeting customer schedule and technical requirements
• Complete other responsibilities as assigned

What You Bring

• Bachelor’s in Electrical Engineering or related Physical Science with 20+ years of experience, or Master’s with 18+ Years of Industry Experience, or PhD with 15+ years of Industry Experience
• Recent experience in semiconductor process, product or device engineering required
• Previous work experience with a major semiconductor foundry or Integrated Device Manufacturer companies preferred
• Previous project management experience preferred
• Strong customer orientation, good communication and presentation skills
• Proficient in Microsoft PowerPoint, Excel, etc.
• Professional working proficiency in Mandarin is a plus
• Inclusive, adaptable to diverse global norms and situations
• Avid learner, approaches challenges with curiosity and resilience, seeks data for understanding
• Collaborative, builds relationships, offers support and welcomes new approaches
• Innovative and creative, proactively explores new ideas and adapts quickly to change

What We Offer

The pay range below is for all roles at this level across all US locations and functions. Pay within this range varies by work location and may also depend on job‑related knowledge, skills, and experience. We also offer incentive opportunities that reward employees based on individual and company performance.

This is in addition to our diverse package of benefits centered around the wellbeing of our employees and their loved ones. In addition to the usual Medical/Dental/Vision/401k, our inclusive rewards plan empowers our people to care for their whole selves. An investment in your future is an investment in ours.

Give Back – With a charitable giving match and frequent opportunities to get involved, we take an active role in supporting the community.

Enjoy Time Away – You’ll start with 4+ weeks of paid time off a year, plus holidays and sick leave, to rest and recharge.

Care for Family – Whatever family means to you, we want to support you along the way—including a stipend for fertility care or adoption, medical travel support, and virtual vet care for your fur babies.

Prioritize Emotional Wellness – With on‑demand apps and free confidential therapy sessions, you’ll have support no matter where you are.

Stay Fit – Eating well and being active are important parts of a healthy life. Our onsite Café and gym, plus virtual classes, make it easier.

Embrace Flexibility – Benefits are best when you have the space to use them. That’s why we facilitate a flexible environment so you can find the right balance for you.

Equal Opportunity Employment Policy

Samsung Semiconductor takes pride in being an equal opportunity workplace dedicated to fostering an environment where all individuals feel valued and empowered to excel, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin, political affiliation, or veteran status.

When selecting team members, we prioritize talent and qualities such as humility, kindness, and dedication. We extend comprehensive accommodations throughout our recruiting processes for candidates with disabilities, long‑term conditions, neurodivergent individuals, or those requiring pregnancy‑related support. All candidates scheduled for an interview will receive guidance on requesting accommodations.

Our Commitment to Innovation and Fairness

At Samsung Semiconductor, we use Artificial Intelligence (AI) tools in the recruitment process to enhance efficiency. However, AI is used as a support tool, not a final decision‑maker. All hiring decisions are made by our human recruiting team and hiring managers to ensure every candidate is evaluated fairly and holistically.

Recruiting Agency Policy

We do not accept unsolicited resumes. Only authorized recruitment agencies that have a current and valid agreement with Samsung Semiconductor, Inc. are permitted to submit resumes for any job openings.

Applicant AI Use Policy

At Samsung Semiconductor, we support innovation and technology. However, to ensure a fair and authentic assessment, we ask that candidates rely on their own knowledge and skills throughout the process. AI tools may be used for basic preparation, grammar, and research, but should not be used to generate or assist with submitted content or live interview responses. If we determine that AI is being used outside these guidelines, we reserve the right to pause or end the interview, and your candidacy may be disqualified.

Trade Secret Notice

By submitting an application, you agree not to disclose to Samsung—or encourage Samsung to use—any confidential or proprietary information (including trade secrets) belonging to a current or former employer or other entity.

Applicant Privacy Policy

https://semiconductor.samsung.com/about-us/careers/us/privacy/

Base Pay Range

$219,000 – $351,000 USD