Customer Engagement Representative - Entry Level

Pioneer Executive; Meridian (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Mentorship

Entry-level career development

Full-time in Boise area

Job summary

Pioneer Executive is seeking a Customer Engagement Representative in the Boise area to engage customers face-to-face at events and campaigns. No prior experience is required, as paid training and hands-on coaching are provided to help you succeed.

Ideal candidates are friendly, dependable, and strong verbal communicators who enjoy working with people. You will develop skills in communication, customer service, marketing, and leadership as part of a team-focused role.

Qualifications

• No experience required; paid training provided.
• Friendly, dependable, and professional demeanor expected.
• Strong verbal communication and ability to engage with diverse people.
• Willingness to learn and develop skills in marketing, customer service, and leadership.

Responsibilities

• Engage with customers and community members in person and in promotional settings.
• Represent client brands, products, and campaigns to the public.
• Initiate conversations and create positive customer experiences.
• Answer questions and provide clear information about products and services.
• Participate in community events and engagement campaigns to build relationships.
• Maintain accurate records of customer interactions and campaign activity.
• Collaborate with team to meet daily and weekly goals.
• Participate in training, coaching, and professional development.
• Develop skills in communication, customer service, marketing, and leadership.

Skills

Communication

People skills

Verbal communication

Dependable

Professional demeanor

Teamwork

Coachable

Face-to-face

Independent work

Learner mindset

Job description

We have an immediate need for a Customer Engagement Representative to connect with customers and community members through face-to-face conversations, promotional events, and customer engagement activities.

No previous experience is required. We provide paid training, hands-on coaching, and the support you need to learn the role and succeed.

This is a great opportunity for recent graduates, career starters, and individuals with backgrounds in customer service, retail, hospitality, restaurants, events, sales, or other people-focused environments.

What You'll Do

• Engage with customers and community members in a friendly and professional manner

• Represent client brands, products, services, and promotional campaigns

• Start conversations and create positive customer experiences

• Answer questions and provide clear information about products and services

• Participate in community events, promotional activities, and customer engagement campaigns

• Build positive relationships with customers and members of the local community

• Work with team members to accomplish daily and weekly goals

• Participate in paid training, coaching, and professional development

• Maintain accurate records of customer interactions and campaign activity

• Develop skills in communication, customer service, marketing, and leadership

What We're Looking For

Experience is not required. We provide training for motivated candidates who are willing to learn.

Successful candidates are:

• Friendly and comfortable talking with new people

• Dependable and professional

• Strong verbal communicators

• Positive, motivated, and coachable

• Comfortable working in a face-to-face environment

• Able to work independently and as part of a team

• Interested in developing professionally

Previous experience in customer service, retail, hospitality, restaurants, sales, events, marketing, education, or community outreach is welcome but not required.

What We Offer

• Paid training

• Hands-on coaching and mentorship

• Entry-level career development

• Professional communication and customer service training

• Opportunities to develop marketing and leadership skills

• Team-oriented work environment

• Opportunities for advancement

• Performance-based incentives, where applicable

• Full-time employment opportunities in the Boise area

Who This Position Is Great For

This Customer Engagement Representative role is a strong opportunity for people who are:

• Looking for their first professional career

• Recent high school or college graduates

• Transitioning from retail or hospitality

• Experienced in customer service and ready for a new opportunity

• Interested in marketing, communications, sales, or public relations

• Looking for a people-focused job rather than a traditional desk position

• Motivated to learn and grow within a team

What to Expect

This is a face-to-face customer engagement position. You will interact directly with customers and community members at promotional events and other local engagement settings.

The role is active, social, and team-oriented. You will spend much of your day talking with people, answering questions, representing campaigns, and creating positive customer experiences.