Customer Engagement Representative

Valley Collective Limited; United States; On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Bonus opportunities

Career progression

Job summary

The Valley Collective is expanding its Dallas team and seeks a Customer Engagement Representative to engage with the public at live events and activations, effectively communicating the missions of partner nonprofits.

You will gain hands-on experience in customer engagement, sales conversations, and event presentation while joining a high-energy team in a fast-paced environment.

Qualifications

• Excellent verbal communication and approachable demeanor.
• Comfortable engaging with diverse audiences in person.
• Able to adapt messaging to different campaigns.

Responsibilities

• Engage directly with the public at live events, pop-ups, and promotions.
• Start conversations and build rapport with attendees.
• Represent nonprofit partners professionally and explain campaigns.

Skills

Face-to-face communication

Public speaking

Interpersonal skills

Customer service

Team collaboration

Job description

Job Type: Full-Time | On-Site | Events-Based

The Valley Collective creates meaningful, face-to-face connections between respected nonprofit organizations and the communities they serve. Through live events, public spaces, and promotional campaigns, we help charitable organizations share their missions, build awareness, and connect with people who want to make a difference.

We’re currently expanding our Dallas team and looking for a motivated, outgoing Customer Engagement Representative who enjoys meeting new people, communicating with the public, and working as part of a high-energy team.

About the Role

As a Customer Engagement Representative, you’ll work directly with the public at live events and promotional activations, representing nonprofit organizations and helping people understand the causes you support.

This is a highly interactive, face-to-face role where strong communication, confidence, and a positive attitude are key. You’ll also develop valuable skills in customer engagement, sales, presentations, and professional communication through hands-on experience and ongoing training.

Key Responsibilities

• Engage directly with members of the public at events, pop-ups, and promotional spaces


• Start conversations and build positive relationships with customers and event attendees


• Represent nonprofit organizations professionally and communicate their missions clearly


• Explain campaigns, initiatives, and ways people can get involved or show their support


• Use strong communication and customer service skills to create positive interactions


• Support sales and fundraising conversations where appropriate to each campaign


• Deliver presentations and demonstrations when required


• Set up and maintain professional event displays


• Answer questions confidently and provide accurate information


• Collect feedback and share insights with the wider team


• Take part in regular training to develop communication, customer engagement, and sales skills

What We’re Looking For

• Confident and comfortable speaking with people face-to-face


• Strong verbal communication and interpersonal skills


• Positive, approachable, and professional personality


• Customer-focused with the ability to build rapport quickly


• Motivated to learn new skills and develop professionally


• Reliable, adaptable, and comfortable working in a busy event environment


• Able to work independently while contributing to a team


• Previous experience in customer service, sales, events, promotions, or fundraising is helpful but not essential

What You’ll Receive

• Weekly pay with performance-based bonuses


• Full training and ongoing coaching


• Clear opportunities for career progression


• Hands-on experience in customer engagement, sales, and events


• Supportive and collaborative team environment


• The opportunity to represent respected charitable organizations