Customer Engagement Representative

American Residential Services (ARS); Fort Worth (TX); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Weekly pay via direct deposit

Uncapped commission

Paid training

Career path into HVAC Sales Advisor

Flexible schedules

Insurance after 31 days

Low-cost medical

Dental, vision, HSA/FSA

401(k) with company match

Paid time off + holiday pay

Company-paid life insurance

Job summary

ARS-Rescue Rooter is hiring In-Store Sales Representatives to promote HVAC services inside national home improvement retail stores in Fort Worth, TX. Earn hourly pay plus uncapped commission, with opportunities for career growth into HVAC Sales Advisor roles.

Roles offer flexible part-time and full-time schedules, weekly direct deposit pay, and comprehensive benefits after 31 days. You will engage shoppers, educate customers, and schedule in-home consultations or tune-ups with technicians.

Qualifications

• Positive and energetic personality with strong people skills.
• Comfortable approaching customers in a retail environment.
• Retail, kiosk, or sales experience is a plus but not required.
• Able to stand and walk during shifts; weekend/holidays available.

Responsibilities

• Act as a retail Brand-Ambassador, representing ARS with professionalism.
• Explain service options, system upgrades, and comfort improvements.
• Schedule in-home consultations and HVAC tune-ups with service technicians.

Skills

People skills

Retail sales

Communication

Mobility

Weekend availability

Reliable transport

Professional appearance

Background check

Job description

Company Name

ARS-Rescue Rooter

Overview

Pay: $18 - $20 per hour + commissionEarning potential: $20 – $30 per hour on average with commissionSchedule: Wednesday - Sunday 10am - 5pmLocation: Fort Worth, TXPart-time and full-time opportunities available

American Residential Services (ARS) is the nation’s largest provider of residential HVAC, plumbing, and electrical services, with more than 7,000 professionals and over 45 years of experience helping homeowners improve comfort, efficiency, and reliability in their homes.

We are hiring Customer Engagement Representatives to work inside national home improvement retail stores promoting HVAC services, system tune-ups, system replacements, and indoor air quality solutions. This is a great opportunity for individuals who enjoy speaking with people and want to earn hourly pay plus commission while introducing homeowners to professional HVAC services and consultations.

What We Offer:

• Weekly pay via direct deposit
• Uncapped Commission paid on top of hourly rate
• Paid training
• Career path into HVAC Sales Advisor roles
• Flexible part-time and full-time schedules

Full-time employees also receive:

• Insurance available after 31 days
• Low-cost medical (as low as $5/week)
• Dental, vision, HSA/FSA
• 401(k) with company match
• Paid time off + holiday pay
• Company-paid life insurance

Responsibilities

As an In-Store Sales Representative and Lead Generator, you will engage with retail shoppers and introduce them to ARS heating and air conditioning services. This role supports lead‑generation, brand‑awareness, and customer education while scheduling in‑home consultations or HVAC services.

• Act as a retail Brand-Ambassador, representing ARS with professionalism and enthusiasm.
• Serve as a Promotions Specialist explaining service options, system upgrades, and comfort improvements
• Function as a Lead-Generator and Appointment Setter, scheduling in‑home consultation and tune ups with service technicians and comfort advisors
• Note: this role is not door‑to‑door, does not canvass, and does not function as a canvasser

Qualifications

What You Need:

• Positive and energetic personality with strong people skills
• Comfortable approaching and speaking with customers in a retail environment, acting as a product-consultant and support lead‑generation efforts
• Retail, kiosk, Door-to-Door, or sales experience preferred (not required)
• Ability to stand and walk during shifts
• Weekend and some holiday availability
• Reliable transportation
• Clean, professional appearance representing the ARS brand
• Ability to attend weekly in‑office meetings
• Employment is contingent on a background check in accordance with applicable law

*This posting provides details on potential compensation ranges and possibilities. These amounts are not guaranteed and should in no way be construed as an offer. *Sign-On Bonuses only available for roles that have them advertised; amounts are depending on experience and will be paid out according to an offer letter addendum. American Residential Services is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics. For more information about how we collect and use personal information, see our privacy policy here: https://www.ars.com/privacy-policy.