Customer Engagement & Communications Specialist

Uniting Holding; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement

Professional development programs

Supportive team environment

Hands-on communications experience

Performance-based growth opportunities

Mentorship and coaching

Job summary

SHIK Innovation Group is seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. The role focuses on engaging with customers, clearly conveying information about products and services, and strengthening long-term relationships to drive business growth.

The ideal candidate will enjoy interacting with people, possess strong verbal and written communication skills, and be capable of contributing to campaigns, events,

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, confident, and professional personality.
• Comfortable interacting with customers in person.
• Strong listening and relationship-building abilities.
• Goal-oriented and motivated to achieve results.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, sales, marketing, retail, hospitality, or events is a plus but not required.

Responsibilities

• Engage with customers and prospective customers professionally.
• Communicate information about products and services clearly.
• Identify customer needs and provide information and solutions.
• Support promotional campaigns and customer engagement.
• Build and maintain positive customer relationships.
• Follow up with prospects to support opportunities.
• Participate in community outreach and events.
• Assist with presentations and outreach materials.
• Maintain accurate records of customer interactions and outreach activities.
• Collaborate with team to achieve communication and business goals.
• Participate in ongoing training and development.

Skills

Verbal communication

Written communication

Relationship building

Multitasking

Organizational skills

Adaptability

Self-motivation

Customer service exposure

Education

High school diploma or equivalent

Job description

SHIK Innovation Group is seeking a motivated Communications Agent to support customer communication, promotional outreach, and relationship-building initiatives. The role focuses on engaging with customers, clearly conveying information about products and services, and strengthening long-term relationships to drive business growth.

The ideal candidate will enjoy interacting with people, possess strong verbal and written communication skills, and be capable of contributing to campaigns, events,