Communications Agent

Apex CLT Corp; Charlotte (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Apex CLT Corp in Charlotte, NC is seeking a Communications Agent to support customer outreach, promotional activities, brand representation, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, presenting information, identifying customer needs, and building relationships that support business growth.

You will engage with customers in person and by phone, identify needs, and help drive lead generation and customer satisfaction while collaborating with

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Comfortable interacting with customers in person and by phone.
• Strong presentation and relationship-building abilities.
• Goal-oriented and motivated to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, sales, marketing, customer service, promotions, or events is a plus but not required.

Responsibilities

• Engage with prospective and existing customers through outreach activities.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Participate in promotional campaigns, events, and community outreach.
• Follow up with leads and customer inquiries.
• Maintain accurate records of customer interactions and outreach activities.
• Support marketing and sales objectives through effective customer communication.
• Collaborate with team members to achieve business goals.
• Participate in ongoing training and professional development.

Skills

Communication skills

Presentation skills

Organization & multitasking

Outgoing personality

Self-motivated

Education

High school diploma or equivalent

Job description

Job Summary

We are seeking a motivated Communications Agent to support customer outreach, promotional activities, brand representation, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, presenting information, identifying customer needs, and building relationships that support business growth.

We are seeking a motivated Communications Agent to support customer outreach, promotional activities, brand representation, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, presenting information, identifying customer needs, and building relationships that support business growth.

Responsibilities

• Engage with prospective and existing customers through outreach activities.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Participate in promotional campaigns, events, and community outreach.
• Follow up with leads and customer inquiries.
• Maintain accurate records of customer interactions and outreach activities.
• Support marketing and sales objectives through effective customer communication.
• Collaborate with team members to achieve business goals.
• Participate in ongoing training and professional development.

Minimum Requirements

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Comfortable interacting with customers in person and by phone.
• Strong presentation and relationship-building abilities.
• Goal-oriented and motivated to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, sales, marketing, customer service, promotions, or events is a plus but not required.