Customer Engagement & Communications Specialist

Zolidco; Los Angeles (CA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer

Performance-based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Zolidco is seeking an enthusiastic Communications Agent to support customer outreach, promotional initiatives, and relationship-building activities. This role suits someone who enjoys interacting with people and presenting information professionally.

You will collaborate with marketing and customer service teams, participate in promotional events, and help maintain organized records of customer communications while pursuing ongoing training and professional development opportunities.

Qualifications

• High school diploma or equivalent.
• Excellent verbal and interpersonal communication skills.
• Friendly, confident, and professional demeanor.
• Strong listening and relationship-building abilities.
• Organized and able to manage multiple responsibilities.
• Previous communications, customer service, sales, or hospitality experience is a plus but not required.

Responsibilities

• Communicate with customers and prospective customers professionally.
• Provide clear information about products, services, and promotions.
• Build and maintain positive customer relationships.
• Collaborate with marketing and customer service teams.
• Participate in promotional activities and community events.
• Follow up with customers regarding inquiries and opportunities.
• Maintain organized records of customer communications.
• Represent the company positively during customer interactions.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Organization

Customer engagement

Listening

Education

High school diploma

Job description

Zolidco is seeking an enthusiastic Communications Agent to support customer outreach, promotional initiatives, and relationship-building activities. This role suits someone who enjoys interacting with people and presenting information professionally.

You will collaborate with marketing and customer service teams, participate in promotional events, and help maintain organized records of customer communications while pursuing ongoing training and professional development opportunities.