Customer Engagement & Communications Specialist

Novra Corp; Charlotte (NC); On-site; USD 21,000 - 30,000; Full time

Job summary

Novra Corp is seeking a confident Communications Agent to deliver clear messages and build positive relationships with customers and the public. This role focuses on direct interaction, promotional presentations, and helping customers understand the products and services available.

You will engage in face-to-face conversations, present products, explain their benefits, and address customer questions. Collaboration with the team to achieve engagement and sales objectives is part of the role, with

Qualifications

• Strong verbal communication and interpersonal skills.
• Confident and comfortable speaking with individuals and groups.
• Friendly, professional, and adaptable approach.
• Ability to explain information in a clear and engaging manner.
• Good listening and problem-solving skills.

Responsibilities

• Communicate product and service information clearly and professionally.
• Engage with customers through face-to-face conversations and promotional activities.
• Present products, explain their benefits, and answer customer questions.
• Identify customer interests and recommend appropriate solutions.
• Build positive relationships through attentive and informative interactions.
• Support promotional campaigns, presentations, and public-facing initiatives.
• Help generate interest in products and identify potential sales opportunities.
• Address customer concerns and provide helpful information.
• Collaborate with team members to achieve customer engagement and sales objectives.

Skills

Verbal communication

Interpersonal skills

Public speaking

Listening skills

Problem solving

Job description

Novra Corp is seeking a confident Communications Agent to deliver clear messages and build positive relationships with customers and the public. This role focuses on direct interaction, promotional presentations, and helping customers understand the products and services available.

You will engage in face-to-face conversations, present products, explain their benefits, and address customer questions. Collaboration with the team to achieve engagement and sales objectives is part of the role, with