Customer Engagement Applications Engineer

KLA-Belgium; Boise (ID); Hybrid; USD 83,000 - 141,000; Full time

Benefits offered by this job

Performance incentive programs

Medical, dental, vision

Life insurance

401(k) with company match

Employee stock purchase program (ESPP)

Tuition reimbursement

Career growth opportunities

Wellness programs

Paid time off

Holidays

Family care leave

Job summary

KLA in Boise, Idaho is seeking a technical applications engineer to support the development and implementation of KLA products in customer fabrication facilities. You will make presentations on product aspects and assist sales in assessing applications to meet customer requirements.

You will implement customer installation plans, provide follow‑up training, and communicate between customers and specialists.

Qualifications

• MS/Ph.D. preferred in Physics, Chemistry, Engineering, Optics, Material Science or related field.
• Experience in the semiconductor fabrication industry or equivalent.
• Strong project management skills with ability to handle multiple projects.
• Persistence and dedication to solving critical customer problems.
• Strong analytical problem solving skills.
• Teamwork with balance between technical and people skills.
• Experience with data analysis tools (Excel, JMP or equivalent).
• Photolithography and Overlay (IBO, DBO, SEM-OVL); cleanroom familiarity.

Responsibilities

• Provide technical applications support for development and implementation of KLA products in customer facilities.
• Make presentations on all aspects of products.
• Assist sales in assessing product applications to meet customer requirements.
• Prepare detailed product specifications and install plans.
• Provide follow-up training and disseminate technical information to customers.
• Work on complex problems requiring in-depth evaluation and communication between customers and specialists.
• Exercise judgment within defined practices to obtain results.

Skills

Analytical skills

Project management

Teamwork

Communication

Education

MS/PhD preferred

Bachelor's + 2 years

Tools

Excel

JMP

Job description

Company Overview

Company Overview KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Job Description / Preferred Qualifications

• Responsible for providing technical applications support for the development and implementation of KLA products in customer fabrication facilities
• Makes presentations on all aspects of products
• Assists sales staff in assessing potential application of company products to meet customer technical requirements and preparing detailed product specifications
• Implements customer installation plans
• Provides follow-up support in training customers and disseminating technical information on specific applications
• Works on complex problems where analysis of situations or data requires an in depth evaluation, design of experiments, and communication between customers and specialists
• Exercises judgment within broadly defined practices and policies in selecting methods, techniques, and evaluation criterion for obtaining results

Preferred Qualifications

• MS / Ph.D. preferred in Physics, Chemistry, Engineering, Optics, Material Science or a related field.
• Candidate should have experience in the semiconductor fabrication industry, or equivalent experience and education
• Candidate must be well organized and professional with strong project management skills - including the ability to manage numerous projects at once
• Candidate shows persistence and dedication to understanding and solving critical customer problems
• Candidate will have strong analytical problem solving skills
• Teamwork is critical so having a good balance between technical skills and people skills is a must.
• Experience with Data analysis tools (Excel, JMP or equivalent)
• Semiconductor device application and characterization
• Photolithography and Overlay (IBO, DBO, SEM -OVL)
• Familiar with cleanroom protocols.

Minimum Qualifications

• Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

Base Pay Range: $83,100.00 - $141,300.00 Annually

Primary Location: USA-ID-Boise-KLA

Benefits

• participation in performance incentive programs
• eligibility for additional benefits including but not limited to: medical
• dental
• vision
• life
• and other voluntary benefits
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off and paid company holidays
• family care and bonding leave

Interns are eligible for some of the benefits listed.

Our pay ranges are determined by role, level, and location. The range displayed reflects the pay for this position in the primary location identified in this posting. Actual pay depends on several factors, including state minimum pay wage rates, location, job-related skills, experience, and relevant education level or training. We are committed to complying with all applicable federal and state minimum wage requirements where applicable. If applicable, your recruiter can share more about the specific pay range for your preferred location during the hiring process.

We take your privacy very seriously and confidentially handle your information.

KLA is proud to be an Equal Opportunity Employer.

KLA is proud to be an equal opportunity employer. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us at [e-mail] or at [phone] to request accommodation.

KLA is proud to be an Equal Opportunity Employer.

Please contact us at [e-mail] or at [phone] to request accommodation.

For additional information, view the US Know Your Rights poster on the U.S. Equal Employment Opportunity Commission website.

Now hiring curious minds who want to learn even more. Explore KLA at www.kla.com/careers