Customer-Driven Universal Banker — Growth Path

Minnwest Bank; Tracy (MN); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid Bonus Program

Comprehensive benefits package

401(k) with employer match

Paid Holidays and Vacation

Parental Leave

Job summary

Minnwest Bank is hiring an Assistant Universal Banker for our Tracy location to deliver a professional customer experience from sales to service, guiding customers to the right products and partners for retail and business needs. The role includes travel for Universal Banker Training at the Minnwest Bank Training Center in Eagan, MN, with mileage covered if using personal vehicle.

Schedule is typically Monday–Friday, 8 am–5 pm, with rotating Saturdays.

Qualifications

• High School diploma or equivalent
• 6 months cash handling and customer service experience
• Basic reading, writing, and mathematical skills
• Dependable, organized team player with a positive attitude
• Ability to communicate with customers and coworkers in a clear, effective professional manner.
• Willing to continuously learn and grow within the organization.

Responsibilities

• Provide prompt and courteous customer service by identifying and recommending bank products and services to fulfill their needs.
• Process routine transactions such as deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks, paying out funds.
• Proactively transition customers and prospects opportunities to achieve individual, team and organizational sales and service goals.
• Assist customers with account changes or inquiries and any issues they may have.
• Maintain knowledge of all bank products and services.
• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.

Skills

Cash handling

Customer service

Communication

Teamwork

Basic math

Learning mindset

Education

High School diploma or equivalent

Associate degree

Job description

Minnwest Bank is hiring an Assistant Universal Banker for our Tracy location to deliver a professional customer experience from sales to service, guiding customers to the right products and partners for retail and business needs. The role includes travel for Universal Banker Training at the Minnwest Bank Training Center in Eagan, MN, with mileage covered if using personal vehicle.

Schedule is typically Monday–Friday, 8 am–5 pm, with rotating Saturdays.