Customer-Driven Style & Service Advisor

Warby Parker; Gainesville (VA); On-site; USD 2,066,000 - 3,168,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k)

Free eyewear

Stock Purchase Plan

Parental leave

Sick leave

Disability insurance

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service on the retail floor. You will share Warby Parker's values, showcase expert product knowledge, and provide styling advice while contributing to a culture of inclusivity and continuous improvement.

The role emphasizes proactive problem solving, strong communication, and teamwork in a fast-paced environment. This full-time position includes comprehensive benefits and opportunities to grow within the company.

Qualifications

• Customer-facing experience in a service-minded environment.
• Ability to communicate with a variety of people.
• Fast-paced, high-growth company experience is a plus.
• Organized, attentive, and detail-oriented.

Responsibilities

• Represent Warby Parker values and brand on the sales floor.
• Delight customers with outstanding service and product knowledge.
• Provide fashion and style advice and grow product expertise.
• Contribute to innovative retail experiences and process improvements.
• Support team needs and collaboration.
• Foster an inclusive culture through respectful interactions.

Skills

Customer service

Communication

Team player

Problem solving

Organized

Entrepreneurial spirit

Tools

POS systems

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional customer service on the retail floor. You will share Warby Parker's values, showcase expert product knowledge, and provide styling advice while contributing to a culture of inclusivity and continuous improvement.

The role emphasizes proactive problem solving, strong communication, and teamwork in a fast-paced environment. This full-time position includes comprehensive benefits and opportunities to grow within the company.