Customer-Obsessed Glasses Sales Advisor

Warby Parker; Kirkland (WA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Life and AD&D Insurance

Paid sick leave

Paid Holidays

Vacation days

401(k) retirement savings plan

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Optical Education Reimbursement

Free eyewear

And more

Job summary

Warby Parker is seeking a Sales Advisor to deliver exceptional service and deep product knowledge to customers in our retail stores. You will share the Warby Parker experience on the floor, guide customers through eyewear choices, and contribute to a vibrant, inclusive store culture.

You will help drive sales while staying aligned with brand philosophy and values. This role emphasizes active listening, teamwork, and a passion for fashion and technology in a fast-paced environment.

Qualifications

• Customer-facing experience in a service-minded environment.
• Excited to work in a fast-paced, high-growth company.
• Proactive, adaptable problem-solver who reacts quickly to unexpected situations.
• Positive team player who leads by example.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through wonderful service and expert style advice.
• Demonstrate product knowledge and helping customers with glasses shopping.
• Dream up ways to reinvent retail and the shopping experience.
• Anticipate needs of team and customers and offer help when needed.

Skills

Customer service

Communication

Product knowledge

Team player

Entrepreneurial spirit

Job description

Warby Parker is seeking a Sales Advisor to deliver exceptional service and deep product knowledge to customers in our retail stores. You will share the Warby Parker experience on the floor, guide customers through eyewear choices, and contribute to a vibrant, inclusive store culture.

You will help drive sales while staying aligned with brand philosophy and values. This role emphasizes active listening, teamwork, and a passion for fashion and technology in a fast-paced environment.