Customer-Driven Sales Pro — Elevate the Shopping Experience

Belk; Town of Charlotte (NY); On-site; USD 17,000 - 22,000; Full time

Job summary

Belk in Town of Charlotte, NY is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and providing product recommendations.

You will keep presenting merchandise attractively, stay informed on promotions, and collaborate with store teams to meet sales goals while remaining flexible for nights, weekends, and holidays.

Qualifications

• Demonstrated dedication to customer service and achieving store objectives.
• Ability to learn and adapt to product knowledge.
• Excellent communication and relationship-building skills.
• Comfort with technology and Windows-based devices.
• Willingness to work a flexible schedule including nights, weekends, and holidays.
• Must be able to move around store and lift at least 40 lbs.

Responsibilities

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Greet, engage, and assist customers warmly, creating a welcoming environment and providing personalized service to enhance customer shopping experience.
• Apply suggestive selling techniques and offer product recommendations to meet customer needs and drive sales.
• Build genuine relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently. Handle customer inquiries, returns, and concerns with professionalism, promptness, and care.
• Maintain visually appealing selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
• Leverage training tools, use resources, and embrace feedback to continuously boost product knowledge, build selling skills, and strengthen performance. Stay informed of products, promotions, policies, and store events to deliver accurate information to customers and enhance service.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating individual and team achievements.
• Support store operations by assisting with store fulfillment, pricing, promotional sets, product placement, and other tasks as assigned.
• Follow asset protection procedures, safety guidelines, and security protocols, supporting store shortage control, inventory accuracy, and minimizing risk in designated area.

Skills

Customer service

Ownership of tasks

Effective communication

Tech-savvy

Flexible schedule

Lifting 40 lbs

Job description

Belk in Town of Charlotte, NY is seeking a Sales Associate to deliver a positive customer experience by assisting with merchandise selection, processing transactions, and providing product recommendations.

You will keep presenting merchandise attractively, stay informed on promotions, and collaborate with store teams to meet sales goals while remaining flexible for nights, weekends, and holidays.