Customer-Driven Sales Associate

Belk, Inc. & Belk eCommerce LLC.; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Belk, Inc. & Belk eCommerce LLC. is seeking a Sales Associate to deliver a positive shopping experience by assisting customers, making product recommendations, and processing transactions in a fast-paced retail environment.

You will greet customers, maintain attractive merchandise presentations, stay informed on promotions, and collaborate with store teams to meet sales goals while upholding Belk's customer service standards.

Qualifications

• Demonstrated dedication to customer service and achieving store objectives.
• Willingness to work a flexible schedule including nights, weekends, and holidays.
• Ability to engage customers and communicate clearly and professionally.
• Comfortable using smartphones/tablets and Windows-based systems.
• Able to move around store areas and assist with merchandising and stock.

Responsibilities

• Demonstrate ownership in achieving personal goals and store objectives.
• Greet, engage, and assist customers to create a welcoming shopping experience.
• Apply suggestive selling techniques and offer product recommendations.
• Build relationships with customers to foster loyalty and repeat business.
• Process transactions accurately and efficiently.
• Handle customer inquiries, returns, and concerns professionally.
• Maintain appealing selling areas and merchandise presentation standards.
• Stay informed on products, promotions, policies, and store events.

Skills

Customer service

Sales skills

Communication

Technology literacy

Flexible schedule

Teamwork

Tools

Windows OS

Mobile devices

Job description

Belk, Inc. & Belk eCommerce LLC. is seeking a Sales Associate to deliver a positive shopping experience by assisting customers, making product recommendations, and processing transactions in a fast-paced retail environment.

You will greet customers, maintain attractive merchandise presentations, stay informed on promotions, and collaborate with store teams to meet sales goals while upholding Belk's customer service standards.