Customer-Driven Retail Sales Specialist

KIRKLAND; Miami (FL); On-site; USD 26,000 - 38,000; Full time

Job summary

Kirkland’s Home in Miami, FL seeks a Sales Associate to deliver an exceptional shopping experience following our customer service model, while supporting operations and merchandising under management guidance.

You will sales assists, cashier, replenish stock, set floorsets, and maintain merchandise presentation. Excellent communication, teamwork, and flexible scheduling are essential to meet store goals and customer needs.

Qualifications

• Energetic, people- and results oriented with a drive to succeed.
• Ability to communicate effectively, both written and verbal.
• Ability to work weekends, holidays and evenings.
• Ability to read and interpret company directives, handbook and manuals.
• Flexible schedule to meet store needs.
• Independent work capability and teamwork.
• Must ascend/descend a ladder to stock and hang banners.
• Prolonged standing to greet and assist customers.
• Ability to move merchandise and operate POS/handheld devices.

Responsibilities

• Supports and values Customer Service in both the in store and online shopping experience
• Actively engages with all customers modeling exceptional selling behaviors
• Greets every customer with enthusiasm, maintaining a positive attitude
• Educates customers on loyalty programs, promotions and merchandise to build baskets
• Maintains brand image by treating customers and coworkers with respect
• Achieves or exceeds goals related to company initiatives
• Assists in receiving merchandise safely and efficiently
• Keeps salesfloor and stockroom organized and stocked
• Maintains merchandise presentation, pricing and inventory accuracy
• Champions Kirkland’s Home values: Customer Commitment, Caring Culture, Winning Attitude, Innovative Spirit
• May perform other duties as necessary

Skills

Customer service

Sales skills

Communication

Weekend/evening availability

Team player

Ladder safety

POS operation

Tools

POS system

Job description

Kirkland’s Home in Miami, FL seeks a Sales Associate to deliver an exceptional shopping experience following our customer service model, while supporting operations and merchandising under management guidance.

You will sales assists, cashier, replenish stock, set floorsets, and maintain merchandise presentation. Excellent communication, teamwork, and flexible scheduling are essential to meet store goals and customer needs.