Customer-Driven Retail & Merchandising Associate

The TJX Companies, Inc.; Salem (NH); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health insurance

Paid holidays

Employee assistance program

Job summary

Homesense in Salem, NH, part of The TJX Companies, Inc., is seeking a Customer Service Associate to deliver an exceptional shopping experience. You will engage with customers, maintain store standards, and support merchandising and loss-prevention efforts.

The role requires flexibility, the ability to multitask, and clear communication with teammates and customers. Prior retail experience is a plus, with a competitive hourly pay and benefits.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of lifting heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Assist customers at checkout and returns while ensuring accuracy and friendliness.
• Maintain store appearance, cleanliness, and merchandising placeholders.
• Promote TJX credit and loyalty programs to customers.
• Follow store procedures for operating, loss prevention, and safety policies.
• Support and participate in store recovery and safety initiatives.

Skills

Customer service

Communication

Multi-tasking

Detail oriented

Job description

Homesense in Salem, NH, part of The TJX Companies, Inc., is seeking a Customer Service Associate to deliver an exceptional shopping experience. You will engage with customers, maintain store standards, and support merchandising and loss-prevention efforts.

The role requires flexibility, the ability to multitask, and clear communication with teammates and customers. Prior retail experience is a plus, with a competitive hourly pay and benefits.