Customer-Driven Retail Banker (Employee-Owned)

Woodforest National Bank; Bloomington (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Woodforest National Bank in Bloomington is seeking a Teller Retail Banker to engage customers, process transactions, and open accounts as part of a dynamic team. Training will prepare you to offer bank products and services aligned with customers’ needs while delivering exceptional service.

The role emphasizes proactive sales, accurate cash handling, and branch operations support, with opportunities for career growth within a large, employee-owned bank.

Qualifications

• 3+ years of relevant and transferrable sales and/or customer service experience; OR an Associate’s degree and 1 year of relevant and transferrable sales and/or customer service experience; OR a Bachelor’s degree.
• Previous in-store banking experience is preferred, but not required.
• Must be positive and engaging.

Responsibilities

• Achieving individual sales by proactively identifying, marketing, and recommending bank products and services beneficial to customers.
• Processing transactions, opening accounts, and performing account maintenance.
• Handling branch servicing duties such as vault balancing, cash ordering, and maintenance of automated teller machines.
• Employing problem solving skills to address customer inquiries and/or concerns in a manner consistent with the Woodforest Experience training.

Skills

Customer service

Sales

Positive attitude

Education

Associate degree

Bachelor’s degree

Job description

Woodforest National Bank in Bloomington is seeking a Teller Retail Banker to engage customers, process transactions, and open accounts as part of a dynamic team. Training will prepare you to offer bank products and services aligned with customers’ needs while delivering exceptional service.

The role emphasizes proactive sales, accurate cash handling, and branch operations support, with opportunities for career growth within a large, employee-owned bank.