Customer-Driven Retail Associate | Discounts & Growth

The TJX Companies, Inc.; Milford (CT); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision coverage

Paid holidays/vacation

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Milford, MA. The role focuses on delivering a highly satisfying customer experience, adhering to store standards, and supporting diverse store operations.

You may be cross-trained to assist multiple areas as needed to meet business goals. Candidates should exhibit strong customer service, the ability to adapt to a flexible schedule, and effective communication with teammates and supervisors.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking in a fast-paced retail environment.
• Works well with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication skills

Multi-tasking

Team collaboration

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Milford, MA. The role focuses on delivering a highly satisfying customer experience, adhering to store standards, and supporting diverse store operations.

You may be cross-trained to assist multiple areas as needed to meet business goals. Candidates should exhibit strong customer service, the ability to adapt to a flexible schedule, and effective communication with teammates and supervisors.