Customer-Driven Loan Sales Specialist

OneMain Financial; Cranberry Township (Butler County); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) with matching

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide fast, affordable financing options. This on-site role in Cranberry Township supports branch goals and offers competitive compensation with incentives.

You will handle the loan lifecycle, with emphasis on customer satisfaction. Responsibilities include engaging customers via phone, email, chat, and our in-house systems; maintaining compliance; and seeking opportunities for professional growth through

Qualifications

• High School Diploma or GED.

Responsibilities

• Multitask and adapt to the role's dynamic demands to deliver timely service.
• Exceed customer expectations by providing easy, empathetic support and achieving branch goals.
• Develop and maintain connections with customers, offering tailored loan solutions.
• Manage the loan life cycle, including collections, while complying with laws.
• Engage with customers across phone, email, chat, and in-house systems.
• Demonstrate a driven, goal-oriented attitude to achieve success.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer service

Collections

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and provide fast, affordable financing options. This on-site role in Cranberry Township supports branch goals and offers competitive compensation with incentives.

You will handle the loan lifecycle, with emphasis on customer satisfaction. Responsibilities include engaging customers via phone, email, chat, and our in-house systems; maintaining compliance; and seeking opportunities for professional growth through