Insurance Agency Receptionist | Front Desk & Customer Care

Glynn Lockaby - State Farm Agent; Atlanta (GA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Glynn Lockaby - State Farm Agent in Atlanta, GA, seeks a Receptionist - State Farm Agent Team Member. The role requires a highly organized and detail-oriented individual who thrives in a supportive environment. Responsibilities include greeting customers, managing appointments, assisting inquiries, and nurturing customer relationships. Candidates should have customer service experience, communication skills, and basic computer proficiency. Join a dynamic team fostering camaraderie with various activities and opportunities for advancement.

Qualifications

• Previous experience in a receptionist or customer service role is essential.
• Strong communication and interpersonal skills are required.
• The ability to organize tasks and multitask effectively is crucial.
• Comfortability in engaging in sales conversations is necessary.
• Basic computer skills, including proficiency in Microsoft Office and CRM systems.

Responsibilities

• Greet customers warmly in person and over the phone.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with customers, identifying insurance options.
• Provide excellent customer service and follow up on customer needs.
• Support the team with various administrative tasks.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Tools

Microsoft Office

CRM systems

Job description

Glynn Lockaby - State Farm Agent in Atlanta, GA, seeks a Receptionist - State Farm Agent Team Member. The role requires a highly organized and detail-oriented individual who thrives in a supportive environment. Responsibilities include greeting customers, managing appointments, assisting inquiries, and nurturing customer relationships. Candidates should have customer service experience, communication skills, and basic computer proficiency. Join a dynamic team fostering camaraderie with various activities and opportunities for advancement.