Customer-Driven Cashier and Omnichannel Specialist

JCPenney; Noblesville (IN); Presencial; USD 16.531 - 20.664; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Medical/dental/vision

Term life insurance

Paid vacation/holidays

401(k) with company match

Employee discount

Descripción de la vacante

JCPenney is hiring for a Cashier in Noblesville, IN to deliver outstanding customer service and drive sales at the register while maintaining checkout standards and supporting store operations. You will engage customers, assist with gift cards, rewards programs, and returns, and help keep the sales floor organized and stocked.

This role emphasizes accuracy, speed, and customer-focused service in a fast-paced retail environment.

Formación

• Solve problems and make smart decisions that drive sales, profit or customer service.
• Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes.
• Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency.
• Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes.
• Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency.

Responsabilidades

• Customer Service & Sales - Greets and assists customers while providing excellent customer service. Demonstrates WORTH behaviors consistently. Partners where needed for additional support. Actively and enthusiastic engages customer while working to resolve problems and assist with credit, rewards and gift card programs. Promotes Findmore and other programs intended to drive sales and enhance customer service.
• Checkout Standards - Completes checkout processes including returns and re-ticketing. Assists with the signing and merchandising standards at all checkouts while stocking and merchandising Impulse Fixtures and replenishment. Proactively calls for assistance when additional help is needed in checkout. Utilizes Point of Sale on Mobile Warrior device to support line management.
• General Operations - Assists with Omnichannel efforts as needed. Assists with recovery, put backs and fitting room maintenance as needed. Participates in annual inventory processes.
• Performance Standards - Supports company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP program, product and service sales, customer service, profit, productivity, and attendance.

Conocimientos

Customer service

Sales

Problem solving

Teamwork

Attention to detail

Herramientas

POS (Point of Sale)

Mobile POS

Inventory management system

Descripción del empleo

JCPenney is hiring for a Cashier in Noblesville, IN to deliver outstanding customer service and drive sales at the register while maintaining checkout standards and supporting store operations. You will engage customers, assist with gift cards, rewards programs, and returns, and help keep the sales floor organized and stocked.

This role emphasizes accuracy, speed, and customer-focused service in a fast-paced retail environment.