Customer-Driven Account Manager | Growth & Community Impact

Tom Conklin - State Farm (Conklin Ins and Fin Svcs Inc); Farmington, Northern (NM, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Competitive salary

Flexible schedule

Job summary

Tom Conklin State Farm Agent in Farmington IL is seeking an Account Manager to grow the agency through meaningful client relations and collaboration with various departments to meet customer needs.

The role emphasizes proactive service, community involvement, and a sales-minded approach to help clients with insurance and financial products, while supporting work-life balance and professional development.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship building

Marketing interest

Team player

Organizational skills

Job description

Tom Conklin State Farm Agent in Farmington IL is seeking an Account Manager to grow the agency through meaningful client relations and collaboration with various departments to meet customer needs.

The role emphasizes proactive service, community involvement, and a sales-minded approach to help clients with insurance and financial products, while supporting work-life balance and professional development.