Account Manager - State Farm Agent Team Member

Tom Conklin - State Farm Agent; Illinois; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Competitive salary

Flexible schedule

Job summary

Tom Conklin - State Farm Agent is seeking an Account Manager to grow our agency through meaningful client relations and proactive marketing of relevant insurance products and services.

You will serve as a liaison between customer needs and agency departments, improving lives by delivering exceptional service and tailored solutions within a supportive team environment.

Qualifications

• Experience in sales (outside, inside, retail or telemarketing) preferred.
• Experience managing client relationships is preferred.
• Interest in marketing products and services based on customer needs.
• Excellent written and verbal communication skills.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service regarding insurance availability, coverages, policy changes, transfers, claims, and billing.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Marketing interest

Tools

CRM software

Job description

Benefits:

• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Competitive salary
• Flexible schedule

About Us:

Tom has been a proud State Farm Agent since 2003, bringing decades of experience and dedication to his community. A graduate of Farmington Hills High School (1993) and holder of an Agriculture Economics degree with a minor in Vocal Performance (1997), Tom's unique background combines professional expertise with a passion for service. Our agency is committed to fostering a supportive and collaborative work environment. With a team of dedicated professionals, we focus on delivering exceptional service while maintaining a positive work-life balance.

Community Involvement:

Tom is deeply committed to giving back to the community. He volunteers at local schools, teaching Driver's Ed classes about insurance and coaches high school golf. He also supports aspiring entrepreneurs through his involvement with the McDonough and Fulton County CEO programs.

Why Join Us?

Working with Tom means joining a team that values community, personal growth, and excellence. With a blend of professional development and community engagement, our agency offers the perfect environment to grow your career while making a positive impact.

ROLE DESCRIPTION:

As an Account Manager - State Farm Agent Team Member for Tom Conklin - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer