Customer Development Manager - Food Service On Premise (FSOP)

Coca-Cola Beverages Florida; Miami (FL); On-site; USD 60,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Development Manager to join their Food Service On Premise team in Miami. This role involves developing data-driven sales strategies and managing key accounts to enhance market competitiveness. You will collaborate with cross-functional teams, establish strong customer relationships, and oversee channel performance. The ideal candidate will have a Bachelor's degree, extensive experience in the consumer goods industry, and a knack for strategic selling and negotiation. Join this innovative company and make a significant impact in a fast-paced environment!

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401K with Company Match

Tuition Reimbursement

Employee Assistance Programs

Three Weeks Vacation

10 Paid Holidays

Qualifications

• 5-8 years of experience in the consumer goods industry.
• Experience in developing successful annual business plans.

Responsibilities

• Develop FSOP sales strategies to gain competitive edge.
• Maximize performance potential within FSOP Customer portfolio.

Skills

Strategic Selling

Account Management

Analytical Thinking

Problem Solving

Negotiation Skills

Communication Skills

Education

Bachelor's Degree

Tools

Nielsen

Job description

Coca-Cola Beverages Florida is looking for a Customer Development Manager - Food Service On Premise (FSOP) in Miami, FL.

Who We Are:

• Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
• Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
• In 2024, for the 3rd year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal.

What We Offer:

• Total Wellness Programs including health, dental and vision plans
• 401K program with healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay, and 10 company paid holidays
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

What You Will Do:

Coke Florida is searching for a strong Customer Development Manager to join our FSOP team. In this role, you will help develop data-based FSOP sales strategies to help Coke Florida gain a competitive edge within the market.

Roles and Responsibilities:

• Develop a portfolio of Food Service On Premise (FSOP) Key Account customers and an assigned traditional FSOP Channel.
• Support the Coke Florida territory and work collaboratively with cross-functional teams to ensure the highest-level customer service and performance.
• Establish strong relationships with new and existing customers.
• Partner with leadership for continual improvement of partnerships with clients.
• Maximize performance potential within FSOP Customer and Channel portfolio.
• Full responsibility for existing customer relationships for traditional FSOP Key Accounts.
• Expand FSOP outlet universe by identifying, prospecting, and converting competitive Key Account-level customers.
• Negotiate contracts for new business and re-negotiate contracts for existing business.
• Oversee FSOP Channel performance and execute Channel-specific programs.
• Execute forecasting process for an assigned FSOP Channel.
• Provide feedback on marketplace conditions.
• Identify opportunities with ongoing business performance and create solutions.
• Conduct post-promotional analysis.
• Monitor business performance for gaps versus plan.
• Lead the development of comprehensive annual and multi-year business plans.
• Become a Subject Matter Expert (SME) within the FSOP Channel.
• Travel is estimated to be 25% to 35% primarily within Coke Florida territory.

For this role, you will need:

• Bachelor's degree required
• 5-8 years in consumer goods industry
• Experience working with Nielsen and other syndicated data
• Experience in developing successful annual business plans
• Change agent who thrives in a fast-paced, ever-changing environment
• Strategic Selling and Account Management experience
• Food Service On Premise (FSOP) and/or Beverage category experience preferred
• Strong communication and negotiation skills
• Analytical thinking and problem-solving skills
• Must have a driving record with no major moving violations in the last three (3) years.

This job description is not an exhaustive list of all functions that the employee may be required to perform. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment.