Customer Development Manager - Food Service On Premise (FSOP)

Coca-Cola Beverages Florida; Miami (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Customer Development Manager to lead the Food Service On Premise (FSOP) segment in South Florida. This dynamic role involves developing data-driven sales strategies, managing key account relationships, and executing comprehensive business plans. The ideal candidate will thrive in a fast-paced environment and possess a strong background in the consumer goods industry. With a focus on collaboration and performance optimization, this position offers the opportunity to make a significant impact within a well-respected company known for its commitment to excellence and employee development. If you are a strategic thinker with a passion for driving results, this role is perfect for you.

Benefits

Health, dental and vision plans

401K program with company match

Supplemental Life Insurance

Three weeks of vacation pay

Tuition reimbursement

Employee Assistance Programs (EAP)

Competitive compensation

Qualifications

• 5-8 years in consumer goods industry experience required.
• Strong communication and negotiation skills are essential.

Responsibilities

• Develop FSOP sales strategies to gain market edge.
• Establish strong relationships with key account customers.
• Negotiate contracts and oversee channel performance.

Skills

Strategic Selling

Account Management

Analytical Thinking

Negotiation Skills

Communication Skills

Education

Bachelor’s Degree

Tools

Nielsen

Job description

Customer Development Manager - Food Service On Premise (FSOP)
Hollywood, FL, USA ● Miami, FL, USA ● Palm Beach, FL, USA
Req #45483 Wednesday, January 15, 2025

Who We Are:

• Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.
• Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.
• In 2024, for the 3rd year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal.

What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:

• Total Wellness Programs including health, dental and vision plans
• 401K program with healthy company match
• Supplemental Life Insurance
• Three weeks of vacation pay, and 10 company paid holidays*
• Tuition reimbursement
• Employee Assistance Programs (EAP)
• Competitive compensation

Coke Florida is searching for a Customer Development Manager, Food Service On Premise (FSOP) to work the South Florida market. This role can be based out of our Palm Beach, Miami, or Hollywood offices.

What You Will Do:

Coke Florida is searching for a strong Customer Development Manager to join our FSOP team. In this role you will help develop data-based FSOP sales strategies to help Coke Florida gain a competitive edge within the market.

Roles and Responsibilities:

• Develop a portfolio of Food Service On Premise (FSOP) Key Account customers and an assigned traditional FSOP Channel.
• Support the Coke Florida territory and work collaboratively with cross-functional teams to ensure high-level customer service and performance.
• Establish strong relationships with new and existing customers.
• Partner with leadership for continual improvement of partnerships with clients.
• Maximize performance potential within FSOP Customer and Channel portfolio.
• Full responsibility for portfolio of existing customer relationships for traditional FSOP Key Accounts.
• Expand our FSOP outlet universe by identifying, prospecting and converting competitive Key Account-level customers.
• Negotiate contracts for new business and re-negotiate contracts for existing business.
• Oversee FSOP Channel performance for an assigned Channel while creating and executing Channel-specific programs.
• Execute forecasting process for an assigned FSOP Channel.
• Provide feedback on marketplace conditions.
• Identify opportunities with ongoing business performance and create solutions to close gaps.
• Conduct post promotional analysis measuring the success levels of promotions.
• Monitor business performance for gaps versus plan.
• Lead the development of comprehensive annual and multi-year business plans for customers.
• Become a Subject Matter Expert (SME) within the FSOP Channel.
• Travel is estimated to be 25% to 35% primarily within Coke Florida territory.

For this role, you will need:

• Bachelor’s degree required
• 5-8 years in consumer goods industry
• Experience working with Nielsen and other syndicated data
• Experience in developing successful annual business plans
• Change agent who thrives in a fast-paced environment
• Strategic Selling, Conceptual Selling, Account Management
• Food Service On Premise (FSOP), Direct Store Delivery (DSD) and/or Beverage category experience preferred
• Strong communication skills (Listening, Speaking, Writing, Inquiring)
• Strong negotiation skills
• Analytical thinking
• Consumer goods and Beverage Industry knowledge
• Must have a driving record with no major moving violations in the last three (3) years.

This job description is not an exhaustive list of all functions that the employee may be required to perform. Coke Florida reserves the right to revise the job description at any time.

Coca-Cola Beverages Florida is an Equal Opportunity Employer.

• Job Family: Commercial Leadership
• Job Function: Customer Management
• Pay Type: Salary

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