Customer Development Manager - Food Service On Premise (FSOP)

Coca-Cola Beverages Florida; Florida; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a dynamic Customer Development Manager for their Food Service On Premise team. This pivotal role focuses on developing strategic sales initiatives to enhance market competitiveness. You will manage key accounts, collaborate with cross-functional teams, and establish strong customer relationships. The ideal candidate thrives in a fast-paced environment, possesses strong analytical and negotiation skills, and has a deep understanding of the consumer goods sector. Join this innovative company to make a significant impact in the beverage industry!

Benefits

Health, Dental and Vision Plans

401K Program with Company Match

Supplemental Life Insurance

Three Weeks of Vacation Pay

Tuition Reimbursement

Employee Assistance Programs

Competitive Compensation

Qualifications

• 5-8 years in consumer goods industry.
• Experience in developing successful annual business plans.

Responsibilities

• Develop data-based FSOP sales strategies.
• Maximize performance potential within FSOP Customer portfolio.

Skills

Strategic Selling

Account Management

Analytical Thinking

Negotiation Skills

Communication Skills

Education

Bachelor's Degree

Tools

Nielsen Data

Job description

Customer Development Manager - Food Service On Premise (FSOP)

Hollywood, FL, USA * Miami, FL, USA * Palm Beach, FL, USA
Req #46424

Thursday, May 1, 2025

Who We Are:

• Coca-Cola Beverages Florida, LLC (Coke Florida) is a family-owned independent Coca-Cola bottler that is the third largest privately-held and the sixth largest independent Coca-Cola bottler in the United States.


• Coke Florida sells, markets, manufactures and distributes over 600 products of The Coca-Cola Company and other partner companies including Monster Beverage Corporation and BODYARMOR.


• In 2024, for the 3rd year in a row, Coke Florida was named as a US Best Managed Company by Deloitte Private and The Wall Street Journal. This program recognizes outstanding U.S. private companies and the achievements of their management teams in four key areas: strategy, ability to execute, corporate culture, and governance/financial performance.

What We Offer:
Eligible full time Coke Florida Associates can participate in our Total Rewards Program which includes:

• Total Wellness Programs including health, dental and vision plans


• 401K program with healthy company match


• Supplemental Life Insurance


• Three weeks of vacation pay, and 10 company paid holidays*


• Tuition reimbursement


• Employee Assistance Programs (EAP)


• Competitive compensation

Coke Florida is searching for a Customer Development Manager - Food Service On Premise (FSOP) to work out of our South Florida facilities, working Monday - Friday, with occasional nights and weekends.

What You Will Do:

Coke Florida is searching for a strong Customer Development Manager to join our FSOP team. In this role you will help develop data based FSOP sales strategies to help Coke Florida gain a competitive edge within the market.

Roles and Responsibilities:

• Position will focus on developing a portfolio of Food Service On Premise (FSOP) Key Account customers and an assigned traditional FSOP Channel (i.e. Amusement/Recreation, General Merchandise/Retail/Auto, Lodging, Health/Hospital, Education or Airline/Cruise Ships, etc.).


• Support the Coke Florida territory and work collaboratively with cross-functional teams whereby interaction is inclusive of but not limited to Profit Growth Management, Demand Planning, Commercial Marketing, Sales Operations, Local Field Sales and CCNA to insure the highest-level customer service and performance.


• Establish strong existing customer relationships with new and existing customers.


• Partner with leadership for continually improvement of partnerships with clients, while utilizing success stories to build new clients.


• Maximize performance potential within FSOP Customer and Channel portfolio and be accountable to achieving targeted objectives.


• Full responsibility for portfolio of existing customer relationships for traditional FSOP Key Accounts.


• Develop our existing customer base while also expanding our FSOP outlet universe by identifying, prospecting and converting competitive Key Account-level customers.


• Negotiate contracts for new business and re-negotiate contracts for existing business.


• Oversee FSOP Channel performance for an assigned Channel while creating and executing Channel-specific programs that achieve targeted objectives (i.e. Channel Picture of Success, Deep Dive analyses, Gap solves, etc.).


• Execute forecasting process for an assigned FSOP Channel to ensure accurate forecasting of key metrics (Volume, Revenue, Revenue/cs., etc.).


• Provide feedback on marketplace conditions including but not limited to: competition, channel plans, and pricing architecture.


• Identify opportunities with on-going business performance and create solutions to close gaps in volume, price, profit, and net outlets.


• Conduct post promotional analysis measuring the success levels of promotions and making any necessary changes to price/package plan.


• Monitor business performance for gaps versus plan and lead development of contingencies and gap solves.


• Lead the development and achievement of comprehensive annual and multi-year business plans for customers and an assigned FSOP Channel.


• Become a Subject Matter Expert (SME) within the FSOP Channel within the Industry Participate in select key senior management customer calls to provide SME insights, business reviews, etc. to support the business and gain greater insights into customer's business needs.


• Travel is estimated to be 25% to 35% primarily within Coke Florida territory.

For this role, you will need:

• Bachelor's degree required


• 5-8 years in consumer goods industry


• Experience working with Nielsen and other syndicated data


• Experience in developing successful annual business plans and price/package for retail customers


• Change agent who thrives in a fast pace, ever changing environment


• Strategic Selling, Conceptual Selling, Account Management


• Food Service On Premise (FSOP), Direct Store Delivery (DSD) and/or Beverage category experience preferred


• Experience within beverage operations (knowledge of how fountain, vending and on-premise products maximum business relationship)


• Strong communication skills (Listening, Speaking, Writing, Inquiring)


• Strong negotiation skills


• Analytical thinking (Strategic Thinking Systematically, Problem Solving)


• Consumer goods and Beverage Industry knowledge


• Experience influencing effective negotiation and selling with retailer

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Coke Florida reserves the right to revise the job description at any time and to assign additional duties and responsibilities as needed.

Employment with Coke Florida is at-will. The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions of their job, absent undue hardship.

Coca-Cola Beverages Florida is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Other details

• 
  Job Family
  Commercial Leadership
  
• 
  Job Function
  Customer Management
  
• 
  Pay Type
  Salary
  

Apply Now

• Hollywood, FL, USA


• Miami, FL, USA


• Palm Beach, FL, USA

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