Customer Development Analyst, Home Improvement, Professional and Indirect Channels

Colgate; Rosemont (IL); Hybrid; USD 70,000 - 96,000; Full time

Job summary

Colgate-Palmolive in Rosemont, IL seeks a Customer Development Analyst for Home Improvement, Professional and Indirect Channels. You will help grow sales, expand market share, and identify supply chain efficiencies while aligning with brand strategies.

The role requires a Bachelor's degree, 2+ years in sales support, strong Excel and SQL skills, and the ability to work cross-functionally. Hybrid in Rosemont with travel up to 10% and comprehensive benefits.

Qualifications

• Bachelor's Degree required.
• 2+ years in sales support or adjacent roles.
• Excellent communication and attention to detail.
• Strong Excel (Pivot Tables) and Google Workspace skills.
• Familiarity with SQL for querying databases; strong analytical background.
• Knowledge of eCommerce capabilities.

Responsibilities

• Identify opportunities for products and programs; develop customer marketing strategies.
• Collaborate across internal teams, brokers, and the customer retail team to meet goals.
• Propose creative solutions; adapt strategy based on ROI analyses.
• Use AI and trends to develop selling stories; perform data-driven analyses.
• Develop and support tools in Google Data Studio, Sigma, and Excel.

Skills

Communication skills

Excel (Pivot Tables)

Google Workspace

SQL querying

Analytical thinking

eCommerce capabilities

Education

Bachelor's Degree

Tools

Google Data Studio

Sigma

Excel

Job description

Customer Development Analyst, Home Improvement, Professional and Indirect Channels Job Alerts Link Job Description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Information at a Glance

Job Title: Customer Development Analyst, Home Improvement, Professional and Indirect Channels

Travel Required?: Travel - up to 10% of time

Posting Start Date: 9/3/26

Hybrid

Relocation Assistance Offered Within Country

Job Number#175874 - Rosemont, Illinois, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

In today's dynamic retail environment, it is an exciting time to join the Customer Development team at Colgate! Our highly energetic and focused Customer Team is dedicated to driving growth for Colgate-Palmolive in this constantly evolving landscape. What role will you play as a member of the Customer Development team?

As the Customer Management Specialist supporting the Home Improvement Indirect and Professional team, you will help to grow sales, increase the share of market, improve services, and identify supply chain efficiencies. You will support this team, communicating our corporate and brand strategies, understanding customer objectives and strategy, and ultimately ensuring maximum profitability and a plan where we all win. You'll help develop and present business plans and understand and refine plan implications and customer input to better build growth through increased market share and financial return.

What you will do

• Identify areas of opportunity for products and programs, help develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of competitor activity to create promotional strategies
• Partner cross-functionally with internal teams, brokers, and the customer retail team, leading with mutual trust and integrity to achieve deliverables and execute against strategy and goals
• Seek opportunities to improve and propose creative solutions. Be able to adapt and adjust the strategy with the customer, revisit objectives and gain insights from pre and post evaluation and return on investment analyses to ultimately incorporate findings into future strategies
• Leverage AI and business trends to help develop impactful selling stories, fact-based analysis (store level, pricing, promo etc)
• Develop and support/enhance different tools and capabilities built in Google Data Studios, Sigma and Excel

Required qualifications

• Bachelor's Degree
• 2+ years in sales support roles or adjacent experience
• Superb communication skills and attention to detail
• Solid understanding of Microsoft Excel (expertise with Pivot Tables), and Google suite of products
• Familiarity with SQL language for querying databases (coding can be supported with AI capabilities)Strong analytical background
• Knowledge and expertise of eCommerce capabilities

Preferred qualifications

• Familiarity working with a syndicated service (Nielsen, IRI) account
• Experience working in consumer product goods

Compensation and Benefits

Salary Range $70,000.00 - $96,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.