Customer Development Analyst, Home Improvement, Professional and Indirect Channels (175874)

Colgate-Palmolive; Rosemont (IL); Hybrid; USD 70,000 - 96,000; Full time

Benefits offered by this job

Travel up to 10%

Hybrid work

Job summary

Colgate-Palmolive is seeking a Customer Development Analyst for Home Improvement, Professional and Indirect Channels in Rosemont, IL. The role supports growth in sales, market share, and service across channels, aligning with customer objectives and profitability.

In a hybrid position, you’ll work cross-functionally, build business plans, and translate strategies into actionable initiatives using data storytelling in Excel and Google Data Studio, with up to 10% travel.

Qualifications

• Bachelor's degree required.
• 2+ years in sales support or adjacent roles.
• Excellent communication and attention to detail.
• Strong Excel skills including Pivot Tables.
• Familiar with SQL and data querying.
• Understanding of eCommerce capabilities.

Responsibilities

• Identify opportunities and help develop customer marketing strategies.
• Collaborate cross-functionally with internal teams and customers to achieve goals.
• Propose solutions and adjust strategy based on ROI analyses.
• Leverage data trends to create impactful selling stories.
• Develop and support tools using Google Data Studio, Sigma, and Excel.

Skills

Analytical thinking

Communication

Sales support

eCommerce knowledge

Education

Bachelor's Degree

Tools

Excel

Google Suite

SQL

Job description

Career Opportunities: Customer Development Analyst, Home Improvement, Professional and Indirect Channels (175874)

Requisition ID175874-Posted09/03/2026-Customer Development/Sales-United States-Illinois-Rosemont-Colgate-Palmolive-Travel - up to 10% of time-Hybrid

Relocation Assistance Offered Within Country
Job Number#175874 - Rosemont, Illinois, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

In today's dynamic retail environment, it is an exciting time to join the Customer Development team at Colgate! Our highly energetic and focused Customer Team is dedicated to driving growth for Colgate-Palmolive in this constantly evolving landscape. What role will you play as a member of theCustomer Development team?
As theCustomer Management Specialist support the Home Improvement Indirect and Professional team, you will help to grow sales, increase the share of market, improve services, and identify supply chain efficiencies. You will support this team, communicating our corporate and brand strategies, understanding customer objectives and strategy, and ultimately ensuring maximum profitability and a plan where we all win. You'll help develop and present business plans and understand and refine plan implications and customer input to better build growth through increased market share and financial return.

What you will do

• Identify areas of opportunity for products and programs, help develop Customer Marketing strategies that incorporate consumer insights, and have an awareness of competitor activity to create promotional strategies
• Partner cross-functionally with internal teams, brokers, and the customer retail team, leading with mutual trust and integrity to achieve deliverables and execute against strategy and goals
• Seek opportunities to improve and propose creative solutions. Be able to adapt and adjust the strategy with the customer, revisit objectives and gain insights from pre and post evaluation and return on investment analyses to ultimately incorporate findings into future strategies
• Leverage AI and business trends to help develop impactful selling stories, fact-based analysis (store level, pricing, promo etc)
• Develop and support/enhance different tools and capabilities built in Google Data Studios, Sigma and Excel

Required qualifications

• Bachelor's Degree
• 2+ years in sales support roles or adjacent experience
• Superb communication skills and attention to detail
• Solid understanding of Microsoft Excel (expertise with Pivot Tables), and Google suite of products
• Familiarity with SQL language for querying databases (coding can be supported with AI capabilities)
• Strong analytical background
• Knowledge and expertise of eCommerce capabilities

Preferred qualifications

• Familiarity working with a syndicated service (Nielsen, IRI) account
• Experience working in consumer product goods

Compensation and Benefits

Salary Range $70,000.00 - $96,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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