Customer Development Analyst

Dairy Farmers of America; Saint Louis Park (MN); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k) with company contribution

Competitive pay

Paid vacation and holidays

Tuition reimbursement

Job summary

Dairy Farmers of America’s Kemps Home Office in St. Louis Park, MN is seeking a Customer Development Analyst to support the sales team with analytical reviews, scorecards, and category reporting. The role focuses on space management, plan-o-grams for new items, and seasonal initiatives.

You will transform syndicated and internal data into insights, prepare clear presentations for internal and external stakeholders, and collaborate across departments to drive customer and category growth.

Qualifications

• Undergraduate degree in business, marketing, or related field.
• 2–5 years of sales or business analysis, market research, or related experience.
• Experience with syndicated data sources such as Circana (IRI) or NielsenIQ preferred.
• Clear written and verbal communication for diverse audiences.
• Experience building consensus across departments on initiatives.
• Willingness to travel up to 15%.

Responsibilities

• Support creation of retail sell sheets for sales initiatives and launches.
• Update business reviews and monthly volume scorecards for key accounts.
• Develop customer-facing insights, selling stories, and business recommendations from data sources.
• Support syndicated database management, item placement, and data validation.
• Collaborate to develop consistent reporting templates.
• Assist merchandising and space planning initiatives.
• Analyze performance to identify opportunities, risks, and trends for growth.
• Create concise reporting and presentations for internal/external stakeholders.

Skills

Advanced MS Office

Data analysis

Communication skills

Consensus building

Report preparation/presentations

Travel readiness

Education

Bachelor's degree in business/marketing

Tools

Circana (IRI)

NielsenIQ

MS Excel

Job description

Due to promotion, we are seeking a Customer Development Analyst to join our team at Kemps Home Office in St. Louis Park, MN. In this role you will provide analytical support to the customer development and sales team by creating and completing business reviews, scorecards, and category reports as needed. Provide space management support including plan-o-grams for new items and seasonal sales initiatives.

Responsibilities Include, But Are Not Limited To

• Support creation of retail sell sheets to aid in execution of sales initiatives and new item launches
• Update business reviews and monthly volume scorecards for key accounts utilizing internal data warehouses
• Support development of customer-facing insights, selling stories, and business recommendations utilizing syndicated, shopper, and internal data sources
• Support syndicated database management through new item placement and on-going data validation
• Collaborate with team members to develop consistent and sustainable reporting templates
• Support retail merchandising and space planning initiatives as needed
• Analyze business performance and identify opportunities, risks, and trends to support customer and category growth strategies
• Develop clear, concise reporting and presentations that communicate business insights to internal and external stakeholders

Requirements

• Undergraduate degree in business, marketing, or related curriculum (or equivalent combination of experience and education).
• 2 to 5 years of sales or business analysis, market research, or related experience.
• Experience working with syndicated market data sources such as Circana (IRI) or NielsenIQ is preferred.
• Ability to communicate clearly and effectively, both verbally and in writing, for a diverse range of internal and external audiences.
• Experienced in building consensus with a variety of departments around key initiatives.
• Work with the ability to provide quality deliverables on time.
• Advanced proficiency in MS Office Suite, with the ability to analyze operational data, prepare reports and presentations, and communicate effectively across all levels of the organization.
• Certification and/or License - may be required during course of employment.
• Ability to travel up to 15%.

Benefits

• Comprehensive Benefits Package available 1stof the month after start date
• 401(k) with company contribution
• Competitive pay
• Paid vacation and holidays
• Career growth opportunities - we promote from within!
• Service recognition and employee rewards
• Employee referral program
• Tuition reimbursement
• Work for dairy farm families

An Equal Opportunity Employer including Disabled/Veterans

$70,000 - $90,000/year