Customer Design Technician

Strategic Staffing Solutions; Elkhart (IN); On-site; USD 25,000 - 36,000; Full time

Job summary

Strategic Staffing Solutions in Elkhart, IN is seeking Customer Design Technicians for a W2 contract with potential conversion to permanent. The role focuses on preparing orders, obtaining right of way, and designing facilities to meet customer needs for new services, upgrades, and relocations.

Travel for storm assessment may occur. The position requires a high school diploma or equivalent (or an Associate's Degree in related engineering tech fields) and 2 years of utility industry experience,

Qualifications

• Minimum high school diploma or equivalent plus 2 years of related utility industry work experience, or an Associate's Degree in Engineering Technology or related fields.

Responsibilities

• Coordinate with Project Design Group for system improvements to serve new loads and other issues.
• Obtain simple easements and consult with Right of Way Agent for complex easements.
• Assist in storm restoration work, travel may be required within and outside Indiana.
• Learn and become proficient in the listed software applications and Microsoft tools.

Skills

Microsoft Outlook

GIS mapping system

PDS

EEMS

TLM

STORMS

OPS

JERI

CAD

Microsoft applications

Education

High school diploma or equivalent

Associate's Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology

Tools

Microsoft Outlook

GIS mapping system

PDS

EEMS

TLM

STORMS

OPS

JERI

CAD

Job description

Location: Elkhart, IN 46516 (Local/Onsite)

W2 contract with opportunity to convert to perm

12+ Months

Job Summary:

Customer Design Technicians are responsible for preparing required orders, obtaining right of way, etc. to implement recommended system improvements, such as capacity improvements, pole replacements, recloser reconditioning, etc. Technicians establish service for and interact with residential/commercial/industrial customers and collaborate to determine customer needs with respect to new services, service upgrades, and facility relocations, among others. Once customer's needs are determined, the technicians design facilities required to meet the customer's needs while determining what, if any, costs are to be passed onto the customer and bill accordingly.

Role Responsibilities:

• Contacting the Project Design Group for advice on system improvements needed to serve new loads and other issues as needed.
• Obtaining simple easements for projects and consulting with the appropriate Right of Way Agent to obtain more complex easements.
• Participating in storm restoration work, specifically assessment of storm damage (once adequate field experience has been gained). This may require travel within and outside of the State of Indiana.
• Learning and becoming proficient in the use of: Microsoft Outlook, Distribution Design Studio, Electric Office, GIS mapping system, PDS, EEMS, TLM, STORMS, OPS, JERI, CAD and other Microsoft applications.
• Minimum high school diploma or equivalent plus 2 years or related utility industry work experience; or an Associate's Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields.