Technician Asscociat

Strategic Staffing Solutions; Elkhart (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

AEP Energy in Elkhart, IN is seeking Customer Design Technicians to prepare orders, secure rights of way, and plan facility designs for service upgrades and relocations. You will collaborate with engineers to assess customer needs and determine cost allocation for projects.

Responsibilities include coordinating with the Project Design Group, obtaining necessary easements, and participating in storm restoration assessments. Proficiency in design software and standard safety practices is essential.

Qualifications

• Requires understanding of utility design and field processes.
• Experience with standard planning practices and record-keeping.
• Ability to learn company standards, safety rules and procedures.

Responsibilities

• Collaborate with Project Design Group to identify system improvements.
• Obtain simple easements and coordinate with Right of Way agents for complex ones.
• Participate in storm restoration assessments and travel as needed.
• Learn and apply AEP Distribution Standards, NESC Codes, OSHA Rules, tariffs and CIAC rules.
• Develop proficiency in design tools and Microsoft applications.

Education

High school diploma or equivalent

Associate's Degree in Electrical/Electronic/Civil/Mechanical Engineering Technology

Tools

Microsoft Outlook

Distribution Design Studio

Electric Office

GIS mapping system

PDS

EEMS

TLM

STORMS

OPS

JERI

CAD

Job description

Client: AEP Energy

Location: Elkhart IN

Job Summary:

Customer Design Technicians are responsible for preparing required orders, obtaining right of way, etc. to implement recommended system improvements, such as capacity improvements, pole replacements, recloser reconditioning, etc. Technicians establish service for and interact with residential/commercial/industrial customers and collaborate to determine customer needs with respect to new services, service upgrades, and facility relocations, among others. Once customer's needs are determined, the technicians design facilities required to meet the customer's needs while determining what, if any, costs are to be passed onto the customer and bill accordingly.

What you will do:

• Contacting the Project Design Group for advice on system improvements needed to serve new loads and other issues as needed.
• Obtaining simple easements for projects and consulting with the appropriate Right of Way Agent to obtain more complex easements.
• Participating in storm restoration work, specifically assessment of storm damage (once adequate field experience has been gained). This may require travel within and outside of the State of Indiana.
• Learning and understanding AEP Distribution Standards, NESC Codes, OSHA Rules, AEP Accounting Practices, CIAC Rules, AEP Tariffs and Safety Rules and Procedures.
• Learning and becoming proficient in the use of: Microsoft Outlook, Distribution Design Studio, Electric Office, GIS mapping system, PDS, EEMS, TLM, STORMS, OPS, JERI, CAD and other Microsoft applications

Essential Job Functions:

• Leadership & Guidance: Performs work activities as assigned and coached by higher level employees. Demonstrates ability to work with others in supplying information and seeking assistance as necessary.
• Planning & Organization Ability: Plans work in accordance with AEP standard planning practices. Prioritizes routine work to meet the demands of the company. Maintains accurate records.
• Problem Solving & Initiative: Applies technical knowledge and experience in resolving problems encountered in assigned work. Uses initiative in looking for opportunities to improve the process and increase job knowledge/technical skills. Seeks out, compiles, analyzes, and interprets information necessary to perform work activities and solve problems.
• Communication & Interpersonal Skills: Communicates effectively, both orally and in writing with internal and external customers. Assists in the preparation of technical reports and papers. Demonstrates the ability to be a team player. Relates to people in an open, friendly, and sincere manner.
• Decision Making & Business Awareness: Develops decision-making skills based on sound judgment and job knowledge. Develops an understanding of the roles and responsibilities of the local organizational unit.

Minimum Requirements:

Education and Work Experience: Minimum high school diploma or equivalent plus 2 years or related utility industry work experience; or an Associate's Degree in Electrical/Electronic/Civil/ Mechanical Engineering Technology or related fields.

Additional Requirements:

Physical demand level is Sedentary.