Customer Design Lead

AEP Texas Company, Inc.; United States; On-site; USD 99,000 - 129,000; Full time

Job summary

AEP Texas Company, Inc. is seeking a Customer Design Leader to provide expertise, training and leadership support to the Distribution design team. Build relationships with internal and external stakeholders and guide engineers in delivering reliable electric facilities.

You will lead design execution, promote customer service excellence, review work plans, and ensure costs and standards are met while communicating effectively across the organization.

Qualifications

• Bachelor's degree in electrical, mechanical, civil or industrial engineering (ABET-accredited) with 6 years utility experience.
• Equivalent: Associate's degree + 6 years utility design or high school diploma + 8 years utility design.
• Registered PE license is a plus

Responsibilities

• Promotes and trains team on distribution standards, policies, and performance.
• Support the development and implementation of work plans with measurable goals and requirements.
• Review planned work and assist in project completion.
• Lead design execution and promote excellent customer service.
• Advise on design, material, and progress to control costs and meet budgets.
• Provide training to enhance staff knowledge and skills.
• Ensure codes, standards, and schedules are met.

Skills

Leadership

Training

Communication

Stakeholder engagement

Education

ABET-accredited degree

Engineering degree alternatives

High school diploma path

Job description

Job Summary

Responsible for providing expertise, training and leadership support for the Customer Design team engaged in the design of Distribution system electrical facilities. Develop relationships and effective communication with all stakeholders, and customers, both internal and external to the company.

Job Description

WHAT YOU'LL DO

• Helps promotes and trains team members on Distribution Standards, policies, and performance.
• Support the development and implementation of work plans by establishing measurable goals, objectives, and requirements relative to assigned functions and responsibilities.
• Helps review planned work of others; and completion of projects.
• Design team expert applying knowledge to make complex recommendations and/or decisions based on calculated risk; understands the impact of the decisions made on other organizational units internal and external of the company.
• Possesses the knowledge to defend decisions that are made in the interest of the company; demonstrates the ability to extrapolate beyond facts to reach a logical conclusion.
• Leads activities of the organization and outside resources, to support the design execution of the Distribution work plan and promotes the culture of excellent customer service.
• Demonstrates strong problem-solving and communication skills.
• Helps ensure the contribution of all employees within the Customer Design group in recommending and helping leader develop methods and approaches by maintaining close involvement with the employees and listening to their ideas, needs and recommendations.
• Understand and advise on the design, material and work progress of department projects to control costs within estimated budget.
• Ensure codes, policies, standards, internal and external design requirements and schedules are met.
• Helps the leader by providing training for employees to learn and share knowledge, strengthen skills, and deepen and broaden technical and professional capabilities.
• Support the directions of Design management by; communicating job expectations, assigning responsibilities, establishing accountabilities, setting performance objectives (goals), establishing priorities, providing feedback, and ensuring that staff has required resources to accomplish work.

WHAT WE'RE LOOKING FOR

• Education/Experience: Bachelors degree in electrical, mechanical, civil or industrial engineering from ABET accredited school AND 6 years of utility experience (3 of those years in utility design).
• In lieu of degree, we would consider a combination of education and relevant experience as listed: Equivalent: Associates degree in discipline listed above AND 6 years of utility design or High school diploma and 8 years of utility design experience
• Required License(s)/Certification(s) are listed below: Registered Professional Engineering License (PE) is a plus

Compensation Data Compensation Grade: SP20-008 Compensation Range: $98,993.00 - $128,688.00

The Physical Demand Level for this job is: S - Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. When required by law, we might record certain information or applicants for employment may be invited to voluntarily disclose protected characteristics.

At American Electric Power, we provide more than electricity to our millions of customers - we energize possibilities. We're redefining the future of energy by reducing our carbon footprint, empowering the communities we serve and building an engaged, talented workforce. All while delivering the reliable service our customers expect. It’s an exciting time in the energy industry. Are you ready to be part of it? We’re looking for team members to help create the grid of the future. Learn more about our commitment to creating a supportive, inclusive work culture that values different experiences.