Customer Delivery Manager (Fully Remote)

Horizon Trading Solutions; United States; Remote; USD 90,000 - 140,000; Full time

Job summary

Horizon Trading Solutions seeks a delivery-focused professional to bridge customers and internal teams from pre-sale through onboarding. You will coordinate stakeholders and ensure requirements are clearly defined and aligned with contractual, budgetary, and quality standards.

In this role, you will manage client requests, track tickets, and provide visibility on delivery plans while collaborating with Sales and Product Owners on roadmaps to drive successful project outcomes.

Responsibilities

• Define project scope, timelines, and budgets to ensure delivery within contract, budget and quality standards.
• Serve as a key stakeholder linking customers with Sales, Legal, and Engineering from pre-sale through onboarding.
• Manage client requests, track tickets, and provide visibility on delivery plans with Sales and Product Owners on roadmaps.

Job description

• Serve as a key stakeholder linking customers with internal teams including Sales, Legal, and Engineering, from pre-sale through onboarding.
• Define project scope, specifications, timelines, and budgets, ensuring delivery within contract, budget, and quality standards.
• Manage client requests, track tickets, and provide visibility on delivery plans, while collaborating with Sales and Product Owners on roadmaps.