Customer Coordinator: Technical Sales & Projects

Hydac International GmbH; Schaumburg (IL); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Comprehensive medical/dental/vision plan

Paid holidays

401k with company matching

Short term disability and life insurance

Pet insurance

Job summary

Hydac International GmbH is looking for a Customer Coordinator in Schaumburg, Illinois. This role involves being the central point between customers, sales teams, and product divisions, providing technical and commercial support. Ideal candidates will have an Associate’s Degree in Mechanical Engineering, strong customer service skills, and experience in technical sales support. The position offers a salary range of $65,000 to $75,000 and benefits including medical, PTO, and a 401k plan with company matching.

Qualifications

• Minimum of an Associate’s Degree in Mechanical Engineering or a related technical field preferred.
• Experience in technical sales support, customer coordination, or product support is strongly preferred.
• Prior exposure to industrial products or manufacturing environments is a plus.

Responsibilities

• Serve as a primary liaison between customers and internal teams.
• Ensure timely, accurate communication to resolve customer needs.
• Respond promptly to customer inquiries related to product selection and order status.

Skills

Customer service orientation

Analytical & problem-solving

Technical product support

Communication

Education

Associate's Degree in Mechanical Engineering or related field

Tools

SAP

Oracle ERP systems

Job description

Hydac International GmbH is looking for a Customer Coordinator in Schaumburg, Illinois. This role involves being the central point between customers, sales teams, and product divisions, providing technical and commercial support. Ideal candidates will have an Associate’s Degree in Mechanical Engineering, strong customer service skills, and experience in technical sales support. The position offers a salary range of $65,000 to $75,000 and benefits including medical, PTO, and a 401k plan with company matching.