Customer Coordinator

Insight Global; Omaha (NE); On-site; USD 42,000 - 62,000; Full time

Job summary

Insight Global in Omaha, NE is seeking a Customer Coordinator to support the sales team. You will handle day-to-day administrative and analytical tasks, evaluate open order reports, and communicate production date changes to account executives to ensure accurate delivery dates.

This role supports 25 accounts in a B2B environment, collaborating with cross-functional teams. A background in contract manufacturing and a business degree are preferred, with strong communication and organizational

Qualifications

• 2-4 years of customer service experience.
• Associate's or higher in Business.
• Strong communication and organization skills.
• Contract manufacturing background.

Responsibilities

• Evaluate open order reports and communicate production date changes to account executives to ensure accurate delivery dates.
• Coordinate with cross-functional teams to understand changes and disseminate information.
• Manage 25 accounts in a B2B environment to support timely deliveries.

Skills

Customer Service

Communication Skills

Organization Skills

Contract manufacturing

Education

Associate's or higher in Business

Job description

Job Description

Insight Global is looking for a customer coordinator to join a premier manufacturing organization in Omaha, NE. The Customer Coordinator role is responsible for the administrative and analytical day-to-day functions of the sales team. This position has primary responsibility to efficiently evaluate open order reports and collaborate with the internal and cross-functional teams to understand changes to production dates and disseminate that information back to the account executives to ensure accurate and timely delivery dates. This position reports directly to the Director of Customer Coordination.

Able to manage 25 accounts from customers. - B2B department.

Skills and Requirements

• Customer Service Experience (2-4 years)
• Associate's or higher in Business
• Strong Communication and Organization skills
• Contract manufacturing background

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to [e-mail].