Customer Communications Specialist

Alphabe Insight Inc; Houston (TX); On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Competitive salary

Leadership development

Hands-on business operations

Job summary

Biz Voice Boost is seeking a personable Communications Agent to share information with customers, support promotional initiatives, and maintain consistent messaging across customer-facing activities.

The ideal candidate enjoys interacting with people, answers questions clearly, and contributes to a collaborative, growth‑oriented team environment. Paid training and ongoing development opportunities are provided.

Qualifications

• Strong verbal communication and active listening.
• Professional, friendly, and customer-focused approach.
• Ability to explain information clearly to different audiences.
• Good organizational skills and attention to detail.

Responsibilities

• Communicate information about products, services, and promotional activities to customers.
• Respond to general inquiries and direct questions to the appropriate team members when needed.
• Support customer-facing communications during promotional events and brand activities.
• Help prepare informational materials and communication resources.
• Ensure messages shared with customers are accurate, clear, and consistent.
• Collect feedback and communicate recurring questions or concerns to the team.
• Assist with coordinating communication needs for events and promotional initiatives.
• Maintain organized records of customer inquiries, feedback, and communication activities.
• Hands-on experience with business operations and brand communications.

Skills

Verbal communication

Active listening

Customer-focused

Organizational skills

Attention to detail

Adaptability

Job description

Biz Voice Boost is seeking a personable Communications Agent to share information with customers, support promotional initiatives, and maintain consistent messaging across customer-facing activities.

The ideal candidate enjoys interacting with people, answers questions clearly, and contributes to a collaborative, growth‑oriented team environment. Paid training and ongoing development opportunities are provided.