Customer Claims Rep – Charleston | Weekly Pay & Growth

Service Pros Auto Glass

Charleston (SC)

On-site

USD 46,000 - 114,000

Full time

14 days+

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Benefits offered by this job

Weekly pay

Promotion from within

Training & development

Team culture

Job summary

Service Pros Auto Glass in Charleston, inside partnered dealerships, is seeking a Customer Claims Representative. You'll engage customers, identify windshield replacement needs, educate options, and coordinate on-site glass services, building lasting relationships with service advisors, managers, and technicians.

If you're customer-service minded, with strong communication and a professional appearance, you'll thrive here.

Qualifications

Experience in customer service or sales is a plus, but not required.
Strong communication and people skills.
A self-motivated, proactive approach — you enjoy taking the lead.
Team-oriented mindset with a friendly, professional appearance.
Valid driver’s license and reliable transportation.

Responsibilities

Engage customers in the service drive and identify windshield replacement needs.
Educate and guide customers through their options and next steps.
Build strong relationships with service advisors, managers, and technicians.
Encourage dealership referrals and hit daily/weekly sales goals.
Schedule and coordinate on-site glass services.
Keep accurate records of leads, interactions, and completed jobs.
Represent the company with a professional, positive attitude.