Customer Claims Rep — Auto Glass | Weekly Pay & Growth

Service Pros Auto Glass; Crystal River (FL); On-site; USD 2,366,000 - 5,915,000; Full time

Benefits offered by this job

Weekly pay

Promotions from within

Training and development

Team-first culture

Job summary

Service Pros Auto Glass in Crystal River, FL is seeking a Customer Claims Representative to engage customers, identify windshield replacement opportunities, and coordinate quick, professional service. You will work within partnered dealerships to build relationships and drive sales in a supportive team environment.

The role emphasizes customer service, clear communication, and proactive scheduling, with weekly pay and opportunities for growth within the company.

Qualifications

• Experience in customer service or sales is a plus, but not required.
• Strong communication and people skills.
• A self-motivated, proactive approach — you enjoy taking the lead.
• Team-oriented mindset with a friendly, professional appearance.
• Valid driver’s license and reliable transportation.

Responsibilities

• Engage customers in the service drive and identify windshield replacement needs.
• Educate and guide customers through their options and next steps.
• Build strong relationships with service advisors, managers, and technicians.
• Encourage dealership referrals and hit daily/weekly sales goals.
• Schedule and coordinate on-site glass services.
• Keep accurate records of leads, interactions, and completed jobs.
• Represent the company with a professional, positive attitude.

Skills

Customer service

Sales

Communication

People skills

Self-motivated

Proactive

Team player

Job description

Service Pros Auto Glass in Crystal River, FL is seeking a Customer Claims Representative to engage customers, identify windshield replacement opportunities, and coordinate quick, professional service. You will work within partnered dealerships to build relationships and drive sales in a supportive team environment.

The role emphasizes customer service, clear communication, and proactive scheduling, with weekly pay and opportunities for growth within the company.