Charleston

Service Pros Auto Glass; Charleston (SC); On-site; USD 46,000 - 114,000; Full time

Benefits offered by this job

Weekly pay

Promotion from within

Training & development

Team culture

Job summary

Service Pros Auto Glass in Charleston, inside partnered dealerships, is seeking a Customer Claims Representative. You'll engage customers, identify windshield replacement needs, educate options, and coordinate on-site glass services, building lasting relationships with service advisors, managers, and technicians.

If you're customer-service minded, with strong communication and a professional appearance, you'll thrive here.

Qualifications

• Experience in customer service or sales is a plus, but not required.
• Strong communication and people skills.
• A self-motivated, proactive approach — you enjoy taking the lead.
• Team-oriented mindset with a friendly, professional appearance.
• Valid driver’s license and reliable transportation.

Responsibilities

• Engage customers in the service drive and identify windshield replacement needs.
• Educate and guide customers through their options and next steps.
• Build strong relationships with service advisors, managers, and technicians.
• Encourage dealership referrals and hit daily/weekly sales goals.
• Schedule and coordinate on-site glass services.
• Keep accurate records of leads, interactions, and completed jobs.
• Represent the company with a professional, positive attitude.

Skills

Customer service

Sales

Communication

People skills

Self-motivated

Proactive

Team oriented

Valid driver's license

Job description

Customer Claims Representative - Charleston

Join the Service Pros Auto Glass team inside our partnered dealerships! You’ll engage customers, spot glass-replacement opportunities, and coordinate quick, professional service — all while building strong relationships and developing a personal team. This role is perfect for a teachable person who loves being part of a supportive, winning team.

What You’ll Do:

• Engage customers in the service drive and identify windshield replacement needs.
• Educate and guide customers through their options and next steps.
• Build strong relationships with service advisors, managers, and technicians.
• Encourage dealership referrals and hit daily/weekly sales goals.
• Schedule and coordinate on-site glass services.
• Keep accurate records of leads, interactions, and completed jobs.
• Represent the company with a professional, positive attitude.

What Makes You a Great Fit:

• Experience in customer service or sales is a plus, but not required.
• Strong communication and people skills.
• A self-motivated, proactive approach — you enjoy taking the lead.
• Team-oriented mindset with a friendly, professional appearance.
• Valid driver’s license and reliable transportation.

What We Offer:

• A fun, energetic, team-first culture
• Ability to earn $1000 - $2500 per week
• You are paid on a weekly basis
• Promotion from within and clear growth paths
• Ongoing training and development

Team events, company outings, and a culture that celebrates wins